IT Support
SPS North America•Chicago, IL
•$18 - $19•Onsite
About The Position
IT Support is responsible for performing secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart). This role ensures compliance with data security protocols and regulations, verifies and documents successful data erasure, and troubleshoots basic hardware issues related to storage devices. The position also involves properly disposing of or repurposing wiped drives per company policy and maintaining an accurate inventory of processed drives.
Requirements
- Experience in IT support, computer repair, or data security.
- Familiarity with data sanitization tools and techniques.
- Basic knowledge of hard drive types (HDD, SSD, NVMe) and file systems.
- Ability to follow strict security protocols.
- Ability to free up space on hard drive/improve performance and speed.
- Strong attention to detail and documentation skills.
- Must have some experience working with computers.
Nice To Haves
- Experience with disk cloning and imaging software.
- High School Diploma required/College degree preferred
Responsibilities
- Perform secure data wiping on hard drives using industry-standard tools (e.g., DBAN, Blancco, diskpart).
- Ensure compliance with data security protocols and regulations.
- Verify and document successful data erasure.
- Troubleshoot and resolve basic hardware issues related to storage devices.
- Properly dispose of or repurpose wiped drives per company policy.
- Maintain accurate inventory of processed drives.
- Keep track of inventory.
- Dispose of E-Waste and track serial numbers.
Benefits
- Career Growth opportunities
- Learning & Development programs
- Recognition programs
- Paid Time Off (Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.)
- Bonuses (for employee and client referrals)
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness
- Hospital Indemnity
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
