IT Support Technician

Garney Construction•Kansas City, MO

About The Position

Garney is hiring an IT Support Technician to assist employees with technology issues, configure and deploy equipment, and develop solutions that improve employees’ technology experience. The role calls for someone motivated to learn IT procedures, interact effectively with people, and provide clear details about issues and solutions.

Requirements

Strong organizational skills and the ability to adapt quickly while assisting with multiple issues.
Knowledge of basic networking concepts.
Understanding of basic security and cybersecurity concepts.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Maintain technology equipment to support IT operations.
Maintain IT tickets by finding solutions and updating information in the ticketing system.
Troubleshoot general issues and document solutions in detail.
Configure and maintain technology.
Understand technical documentation and follow IT procedures.
Develop and track technology equipment and processes.

Benefits

Free medical, prescription, dental, and vision plans with $0 premiums.
Virtual doctor visits with no co-pay.
Shares of company stock at no cost starting on the first day.
401(k) plan with a 3.5% match.
Student loan resources.
Weekly paychecks.
Paid time off.
Eight paid holidays.
Health Savings Account (HSA) with a lump sum and matching contributions.
Free life insurance and disability policy.
Free access to healthcare coordinators.
Counseling sessions with mental health professionals at no cost.
Access to consultations with legal and financial professionals at no cost.
Free programs assisting with weight loss, maternity health, prescriptions for chronic conditions, and more.
50% employee discount in the Garney apparel store.