IT Support Technician Intern

JONES DAIRY FARM. • Fort Atkinson, WI

7d • Onsite

About The Position

The position will provide end-user support services, and technical support for installing, and configuring computer hardware and software programs. This involves working closely with end-users, as well as external support vendors.

Requirements

• Working towards a 2-year degree in computer science or a related field.
• None.
• Strong mechanical/technical ability.
• Exposure to Office 365 applications, Active Directory management and basic network competencies.

Responsibilities

• Maintain all assigned systems in an accurate and efficient manner.
• Provide end-user training and support to resolve application and hardware problems promptly and cordially.
• Tracks IT inventory assets with accuracy.
• Resolve issues quickly when troubleshooting or notifies the appropriate parties to reach a solution.
• Support computer change control management to ensure consistency with company policies.
• Assist in procurement and tracking of IT inventory assets. This includes but is not limited to hardware evaluation and purchase, employee training, and systems troubleshooting.
• Make recommendations regarding technology standards and improvements to policies, procedures, techniques, facilities, and other matters relative to enhancing the effectiveness of the department.
• Accept special projects willingly and complete them promptly.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree