IT Support Specialist

Chord Specialty Dental Partners•Clarksville, TN

7d•$24 - $28•Onsite

About The Position

Chord Specialty Dental Partners, a leading provider of pediatric and orthodontic dental care, has a full-time career opportunity available for an IT Support Specialist! As an IT Support Specialist, you'll play a a crucial role in supporting IT operations throughout our Home Support Office and Dental Offices. You will collaborate with various teams to ensure seamless technology integration.

Requirements

2+ Years of progressive experience in tech support
Technical knowledge and experience with Windows OS, Azure, anti-virus, patching, and O365 Suite
ITSM experience required

Nice To Haves

Preferred degree in MIS, Computer Science, or other related fields
Experience supporting medical or dental software is preferred
Ability and willingness to travel to clinics and surgery centers as needed, including occasional overnight stays

Responsibilities

Provide general IT support to employees working in corporate office and in clinics
Assisting in routine IT scheduled tasks
Documentation of the IT environment and various operational processes
Maintaining IT Equipment Inventory including scheduling repairs, tracking devices, and ensuring sufficient supply
Employee onboarding / off-boarding utilizing central management platforms to plan for equipment repair and refresh
Assisting IT management with ongoing projects and maintenance needs
Oversee and participate in the setup of new locations
Be diligent in protecting PHI as it relates to HIPAA Standards in IT Interfacing directly with the end-users for training, support, and guidance in all things IT
Support RingCentral telephone system.