IT Support/Office Assistant

THE TURNIP TRUCK • Nashville, TN

4d • Onsite

About The Position

The IT Support/Office Assistant supports the company’s computer and point-of-sale systems while providing clerical and administrative assistance. The role coordinates with internal teams, software providers, and outside repair technicians to maintain working systems; installs, maintains, and troubleshoots computer hardware and software; and helps ensure company network devices are configured and functioning properly. Additional duties include handling inbound calls, maintaining filing systems, resolving administrative inquiries, and supporting accurate inventory and accounts payable records in coordination with receiving. Other activities may be assigned based on office or store needs.

Requirements

• Outgoing, positive attitude and eagerness to support co-workers.
• Knowledge of basic computer construction and functionality.
• Knowledge of basic computer networking functions.
• Strong desire to learn or grow administrative abilities.
• High level of discretion and a serious approach to confidentiality.
• Proficiency in Microsoft Office suite.
• Knowledge of clerical and administrative procedures and systems, such as filing and record keeping.
• Knowledge of operating standard office equipment.
• Knowledge of principles and practices of basic office management.
• Degree in a related field of study.

Responsibilities

• Coordinate with internal team members, software providers, and outside repair technicians to ensure company computer and point-of-sale systems are in working order.
• Install, maintain, and troubleshoot company computer hardware and software.
• Ensure proper functioning and configuration of company network devices.
• Answer, screen, and transfer inbound phone calls.
• Perform general clerical duties, including photocopying and mailing.
• Maintain electronic and hard-copy filing systems.
• Resolve administrative issues and inquiries.
• Coordinate with receiving to ensure accurate and timely inventory and accounts payable records.
• Perform other general activities based on office or store needs.

What This Job Offers

• Job Type: Full-time