IT Support Internship

TomTom

21h

About The Position

This internship supports TomTom employees with computer setup and day-to-day hardware and software issues. The intern will manage user accounts in Active Directory, assist internal customers through in-person, email, phone, and call-tracking channels, and coordinate with Support Engineers across regions as part of the global team. The internship is based in Detroit, USA, and is limited to a maximum of 20 hours per week for six months, starting April 2027.

Requirements

• Located in Detroit, USA.
• Enrolled in university or hold a student permit to work; sponsorship is not provided for this role.
• Eligible to start an internship of up to 20 hours per week for six months starting April 2027.
• Fluent in English.
• Have troubleshooting skills and be eager to learn.
• Have good communication skills and enjoy teamwork.

Responsibilities

• Install and prepare computers and software for new employees.
• Support TomTom employees with day-to-day hardware and software issues.
• Perform user account management in Active Directory.
• Help internal customers face-to-face, by email, by phone, and through a call-tracking system.
• Coordinate with Support Engineers in different regions as part of the global team strategy.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed