IT Support Intern 2027

Cemstone•Mendota Heights, MN

About The Position

Cemstone is hiring a 2027 summer IT Support Intern to gain hands-on experience supporting technology initiatives across the organization. The role provides exposure to IT support, cybersecurity, infrastructure, data management, and analytics while working alongside experienced technology professionals. The intern supports internal users and IT equipment, including equipment used in a manufacturing environment, and may travel to remote work locations as needed.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Currently enrolled in and attending an accredited university or college program.
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel).
  • Knowledge and basic understanding of desktop computer hardware, printer configuration, and data networking (TCP/IP, DHCP, etc.).
  • Reliable transportation.
  • Excellent verbal and written communication skills.

Responsibilities

  • Approach all work with a security-first mindset.
  • Assist with help desk calls, scheduling, and tickets for internal users, and troubleshoot user-reported problems.
  • Administer and support desktop computers, printers, routers, switches, firewalls, phones, smartphones, and software deployment.
  • Support IT equipment in a manufacturing environment.
  • Assist the IT Security Manager with monitoring and maintenance tasks.
  • Oversee asset disposal tracking.
  • Travel to remote work locations as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Retirement plans
  • Paid time off
  • Wellness program
  • Education assistance
  • Employee assistance program
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