IT Intern - Summer 2027

Great American Insurance Company • Cincinnati, OH

7d • Hybrid

About The Position

Great American Insurance Group’s Property & Casualty IT Services provides technology services to business units and corporate functions, including software development, data management, cloud services, security, technical support, infrastructure, and equipment and software maintenance. The Enterprise Billing & Collections team is seeking an IT intern for summer 2027. This is a hybrid role combining in-office and remote work, with a meaningful on-site presence expected and a minimum of three days per week in the office.

The intern will work with Guidewire BillingCenter application managers, developers, and analysts on tasks ranging from simple to moderately complex, including production support and project initiatives. The work will include AI initiatives, ThoughtSpot BI tool mapping and analysis, Rally backlog analysis, Power Automate flows supporting production, SharePoint analysis and organization, and documentation updates. The intern will also participate in team meetings, collaborate on AI and agentic automation solutions, and meet company leaders through the Summer Intern Program.

Requirements

• Pursuing a degree in Information Technology, Information Systems, Business/Data Analytics, Accounting, Finance, Business, or a related field.
• Minimum GPA of 3.25.
• Ability to work in the office at least three days a week.
• Familiarity with business systems and technology concepts.
• Strong verbal and written communication skills.
• Ability to use critical thinking and technical aptitude to draw conclusions from information presented.
• Ability to independently solve problems of moderate complexity.
• Ability and willingness to work well in teams.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

• 2028 graduation year preferred.
• Campus involvement and leadership experience.
• Experience with data analysis techniques.
• Experience with data analysis tools such as Power BI, SQL, or Snowflake.
• Experience with artificial intelligence and agent building, such as Copilot.

Responsibilities

• Work with Guidewire BillingCenter application managers, developers, and analysts.
• Participate in simple to moderately complex BillingCenter production-support tasks and project initiatives.
• Assist with tasks assigned by the manager and attend team meetings as assigned.
• Collaborate with team members to design and implement AI and agentic automation solutions.
• Contribute to AI initiatives, ThoughtSpot BI tool mapping and analysis, Rally backlog analysis, Power Automate flows for production support, SharePoint analysis and organization, and documentation updates.
• Meet company leaders through the Summer Intern Program to learn about their roles.

Benefits

• Competitive benefits packages are described for full-time and part-time employees, but the posting excludes interns from the listed benefits.
• The posting lists medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, tuition reimbursement, paid time off, paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits for eligible employees; interns are excluded.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed