IT Intern - Summer 2027

Great American Insurance Group • Cincinnati, OH

19h • Hybrid

About The Position

Great American Insurance Group’s Enterprise Billing & Collections team is seeking an IT intern for summer 2027. The intern will work with Guidewire BillingCenter application managers, developers, and analysts on simple to moderately complex production-support tasks and project initiatives. The role also involves collaborating with teammates on AI and agentic automation solutions, attending assigned team meetings, and participating in the Summer Intern Program, which includes meeting company leaders to learn about their roles. Work areas include AI initiatives, ThoughtSpot BI Tool mapping and analysis, Rally backlog analysis, PowerAutomate flows with production support, SharePoint analysis and organization, and documentation updates.

This is a hybrid role combining in-office and remote work. Employees are expected to maintain a meaningful on-site presence, and this intern must be able to work in the office at least three days per week. The position is part of Property & Casualty IT Services, which provides technology services and solutions to support business units and corporate functions.

Requirements

• Pursuing a degree in Information Technology, Information Systems, Business/Data Analytics, Accounting, Finance, Business, or a related field.
• Minimum GPA of 3.25.
• Ability to work in the office at least three days a week.
• Familiarity with business systems and technology concepts.
• Strong verbal and written communication skills.
• Ability to use critical thinking and technical aptitude to draw conclusions from information presented.
• Demonstrated ability to independently solve problems of moderate complexity.
• Ability and willingness to work well in teams.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.

Nice To Haves

• 2028 graduation year preferred.
• Campus involvement and leadership experience.
• Experience with data analysis techniques.
• Experience with data analysis tools such as Power BI, SQL, or Snowflake.
• Experience with artificial intelligence and agent building, such as Copilot.

Responsibilities

• Work with Guidewire BillingCenter application managers, developers, and analysts.
• Assist with simple to moderately complex BillingCenter production-support tasks and project initiatives.
• Complete tasks assigned by the manager and attend team meetings as assigned.
• Collaborate with team members to design and implement AI and agentic automation solutions.
• Work on AI initiatives, ThoughtSpot BI Tool mapping and analysis, Rally backlog analysis, PowerAutomate flows with production support, SharePoint analysis and organization, and documentation updates.
• Meet with company leaders through the Summer Intern Program to learn about their roles.

Benefits

• Competitive benefits packages are described for full-time and part-time employees, but the posting excludes interns from these benefits.
• Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement.
• Full-time and eligible part-time employees receive paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed