IT Infrastructure Intern (Summer 2027)

Axiom Space • Houston, TX

19h • Onsite

About The Position

Axiom Space is seeking a curious, motivated IT Infrastructure Intern to gain hands-on exposure to how a modern IT department supports the business. The intern will support day-to-day operations, contribute to active projects, and complete a defined deliverable. This is a supervised learning role in which the intern will receive mentorship, have work reviewed, and build practical skills while learning how IT decisions are made. The internship is onsite in Houston, Texas, from June 1 to August 20, 2027. Interns are responsible for arranging their own transportation and accommodations.

The intern will receive direct mentorship from the Manager of Network Architecture and exposure to IT leadership, support, security, infrastructure, project management, budgeting, vendor management, and IT strategy. The role includes owning a project from start to finish and presenting results to IT leadership at the end of the internship.

Work is generally performed in an office environment, but may involve inside or outside work depending on the task. Work is performed under supervision using standard-user access only, without privileged access or access to operational technology or manufacturing systems. The position may require access to export-controlled technical data or technology. Candidates must qualify as a U.S. person under U.S. export control laws and be able to complete a U.S. government background investigation. Signing Axiom Space's confidentiality and intellectual property agreements is a condition of the internship.

Requirements

• Be a rising junior, senior, or graduate student pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field.
• Have a cumulative GPA of 3.0 or higher.
• Have a basic understanding of operating systems (Windows and macOS), networking concepts, and common office software.
• Be able to handle confidential information with discretion.
• Qualify as a U.S. person under U.S. export control laws (U.S. citizen, lawful permanent resident, or protected individual).
• Be able to complete a U.S. government background investigation.
• Sign Axiom Space's confidentiality and intellectual property agreements as a condition of the internship.
• Perform work under supervision using standard-user access only; no privileged access or access to operational technology or manufacturing systems.

Nice To Haves

• Experience with Microsoft 365 and Entra ID/Active Directory.
• Familiarity with a ticketing system such as ServiceNow, Jira, Zendesk, or similar.
• Basic scripting skills in PowerShell, Python, or Bash.
• Proficiency in Excel/Sheets and exposure to Power BI or similar tools.
• Coursework or certifications such as CompTIA A+, Network+, or Security+.
• Passion for space and the mission; an entrepreneurial, growth mindset; ability to collaborate across teams; strong written and verbal communication; and reliability, organization, and comfort managing multiple tasks.

Responsibilities

• Assist with help desk tickets, including troubleshooting, documentation, and escalation.
• Support user onboarding and offboarding, including account setup and equipment preparation, using standard-user access under supervision.
• Help maintain hardware and software inventory and license records.
• Assist with routine system checks, patching, and updates on corporate IT systems.
• Support IT projects such as migrations, rollouts, and upgrades by tracking tasks, taking notes, and following up on action items under the project lead's direction.
• Build reports and dashboards on metrics such as ticket volume, response times, and license usage.
• Research tools and vendors and prepare short summaries for IT leadership review; vendor selection and contract decisions remain with IT leadership.
• Identify repetitive tasks that could be automated using scripting or built-in tools.
• Create and update runbooks, how-to guides, and standard operating procedures.
• Help gather evidence for audits and compliance reviews under the direction of the CISO's team.
• Support security awareness efforts, such as phishing simulations and user training materials, under the direction of the CISO's team.
• Own a project from start to finish, such as a knowledge base cleanup, asset audit, or automation script, and present results to IT leadership at the end of the internship.
• Perform additional job duties as assigned.

Benefits

• Direct mentorship from the Manager of Network Architecture and exposure to IT leadership.
• Experience across support, security, infrastructure, and project management.
• Exposure to budgeting, vendor management, and IT strategy.
• A portfolio-ready capstone project and a professional reference.

What This Job Offers

• Career Level: Intern