IT Support Assistant

University of North DakotaGrand Forks, ND
Onsite

About The Position

This is a part-time, non-benefitted position for UND students only. The role involves assisting with IT tasks, including troubleshooting software and hardware, performing maintenance, and managing inventory.

Requirements

  • Major in Information Systems or Computer Science is required
  • Must have experience working in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint).
  • Enrolled in a minimum of 6 credits for the employed academic semester.
  • Successful completion of a Criminal History Background Check
  • Able to work independently and part of a team.
  • Be a motivated, self-starter.
  • Communicate well with end-users.

Nice To Haves

  • IT support experience, including installing and troubleshooting software and hardware preferred.

Responsibilities

  • Troubleshooting software issues and installing new software
  • Troubleshooting hardware issues and installing new hardware
  • Perform scheduled maintenance on PCs and servers
  • Assist with IT inventory management
  • Other IT tasks as requested by EERC IT staff members.
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