IT Specialist (Remote)

NEW Solutions • Washington, DC

4d • Remote

About The Position

The IT Specialist provides IT and database support to the USDA Agricultural Research Service through the National Experienced Workforce Solutions (NEW Solutions) Experienced Worker Program. The position supports the World Agricultural Supply and Demand Estimates (WASDE) release process, provides hands-on training to a recently hired IT specialist, and assists the World Agricultural Outlook Board (WAOB) with relocating and redesigning servers, databases, and IT systems as required by USDA reorganization and relocation plans. Routine IT operations for the monthly WASDE report must continue uninterrupted, so the specialist may provide backup support for the release process until the permanent IT specialist is fully trained. The role also includes helpdesk support, application and database troubleshooting, and coordination with NASS and OCIO on lockup switching, authentication, and Windows server issues.

The position has the option to work remotely and is listed at 8 hours per week. Enrollment in the Experienced Worker Program is temporary and at-will; the enrollee is a participant in a grant program, not a federal employee or NEW Solutions employee. The enrollee may not sign federal documents, authorize federal funds, conduct federally funded research, represent themselves as a government employee, make federal research policy decisions, or supervise government employees. Applicants must be legally eligible to work in the United States. The position remains open until filled.

Requirements

• At least 20 years of experience in database and general IT support, or a BA/BS degree.
• Experience with Windows, MS Word, MS Excel, MS Access, MS PowerPoint, SQL, and C#.
• Legal eligibility to work in the United States.

Responsibilities

• Provide full support for the World Agricultural Supply and Demand Estimates (WASDE) release process, including the day before, during, and after lockup.
• Provide hands-on IT training to a recently hired IT specialist.
• Assist the World Agricultural Outlook Board with moving servers, databases, and IT systems to virtual or alternative on-premises locations as needed.
• Maintain continuity of routine IT operations required for the monthly WASDE report release.
• Provide backup support for the WASDE release process until the permanent IT specialist is fully trained and capable.
• Provide helpdesk support for Windows and application authentication issues and for Excel, Word, and PowerPoint.
• Troubleshoot SQL data issues and support the Windows Presentation Foundation client-server application built with C#, .NET, and Entity Framework.
• Coordinate with NASS and OCIO on Lockup A/B switch operation, authentication, and Windows server issues.

What This Job Offers

• Job Type: Part-time
• Career Level: Senior