IT Cybersecurity Specialist - Remote

OPSPro, LLC • Huntsville, AL

9d • Remote

About The Position

The Cybersecurity Specialist delivers NIST/CMMC compliance implementation and management, tier 3 technical support, and cybersecurity system monitoring and investigative support for GovCon and commercial clients. The role installs, configures, supports, and maintains cloud-based and on-premises networks, applications, and infrastructure, including firewalls, LAN/WAN, wireless networks, servers, and office systems. It also supports corporate email and intranet systems and provides remote and in-person technical support, incident response, and problem management for end users.

The Specialist provides technical leadership to project teams, supports client implementation projects through handover, and assists with servers, networks, hosted applications, and cloud and on-premises hardware. Additional work includes troubleshooting and testing hardware and software, preparing technical documentation, maintaining records and knowledgebase content, updating DNS records and websites, and communicating technical issues and solutions. The position requires participation in on-call rotations, including evenings and weekends as needed, and domestic travel as required.

Requirements

• Customer-service and results-oriented mindset.
• Strong problem-solving skills and willingness to seek assistance when necessary.
• Self-starter with excellent oral and written communication abilities.
• Able to handle multiple tasks simultaneously and make effective decisions.
• Able to work independently without direct supervision.
• Able to work effectively as part of distributed teams across multiple time zones and regions.
• Hands-on experience with Microsoft Azure, Intune, Entra ID, Microsoft Defender (ATP), and Microsoft Purview.
• 3–5 years of experience in computer systems support, cloud infrastructure setup and support, network administration, and network installation and configuration.
• Hands-on experience configuring firewalls, VPNs, and Layer 3/4 switches.
• Advanced knowledge of Microsoft Office Suite and Windows 10/11.
• Experience supporting and deploying Apple/Mac systems.
• Proficient in installing software, patches, and updates for desktops, laptops, and servers.
• Skilled in troubleshooting complex network and systems infrastructure issues.
• Direct experience deploying and supporting client systems.
• Strong phone and interpersonal skills to promote end-user satisfaction.
• Experience with Active Directory and Windows Servers.
• Ability to work flexible hours, including evenings and weekends, as required for support and maintenance.
• Ability to travel domestically as needed for client support and project delivery.
• Commitment to maintaining accurate records and technical documentation.
• Willingness to take on new projects and responsibilities while supporting ongoing operations.
• Ability to contribute to a positive, collaborative team environment and seek opportunities to enhance team contributions.

Nice To Haves

• CompTIA Security+ certification.
• CompTIA Network+ certification.
• Knowledge of NIST/CMMC compliance processes.
• Experience with cloud platforms such as Microsoft Azure and Amazon Web Services.
• Experience with Microsoft 365 administration, Intune, and Azure Entra ID (AD).
• Cybersecurity experience within the Department of Defense (DoD).
• CMMC/NIST 800-171 implementation and documentation experience.
• Experience with SIEM solutions.

Responsibilities

• Implement, manage, and provide tier 3 support for NIST/CMMC compliance for GovCon and commercial clients.
• Manage and monitor cybersecurity systems and investigate potential security incidents.
• Install, configure, and maintain cloud-based and on-premises networks and applications.
• Deploy, configure, and support infrastructure equipment, including firewalls, LAN/WAN, wireless networks, servers, and office infrastructure.
• Support and maintain corporate email and intranet application systems.
• Provide remote and in-person technical support, incident response, and problem management for end users.
• Provide technical leadership and context to project teams.
• Deploy, configure, and maintain cloud-hosted applications such as Office 365, Azure, and AWS.
• Troubleshoot software applications, business processes, and hardware issues; repair or replace equipment as needed.
• Analyze and test new hardware and software configurations.
• Prepare technical documentation, including procedures, reports, research findings, and cost analyses.
• Provide technical support for on-premises and virtual cloud hardware.
• Assist with management and support of servers, networks, and hosted applications.
• Support the Cybersecurity Manager with new client implementation projects through handover.
• Communicate with users at all skill levels and document issues and solutions in knowledgebase and policy documents.
• Update DNS records, applications, websites, and content management systems.
• Maintain accurate and up-to-date electronic records.
• Participate in on-call rotations, including evening and weekend hours as needed.
• Travel domestically as required.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed