IT Specialist

Hargrove and Associates•Wyandotte, MI

About The Position

The IT Specialist supports the site’s Information Technology and Operations Technology infrastructure and platforms. Reporting to the Site Facilities Manager, the role works with stakeholders to support business continuity, day-to-day operational needs, and implementation of projects and initiatives. The position supports IT/OT systems and equipment, coordinates third-party work, performs maintenance, helps troubleshoot site infrastructure issues, supports automation security systems, and contributes to long-term site infrastructure strategies.

Requirements

Bachelor’s degree in a technically aligned program, such as IT, Computer Science, Automation, or Engineering.
At least 2 years of experience working with relevant information technology and/or operations technology systems.
Knowledge and application of company standards and office administration procedures.
Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Proficiency with Newforma, Deltek Vision, and other software as needed.
Extreme attention to detail; excellent proofreading and grammar skills.
Effective verbal and written communication skills.
Ability to maintain confidentiality in all areas.
Ability to work in a fast-paced environment with extensive multitasking and to prioritize effectively.
Ability to accurately develop reports and find and communicate accurate information.
Ability to maintain effective working relationships with teammates, clients, and vendors.
Ability to listen to leaders’, teammates’, and clients’ needs and proactively address them to meet critical timelines.
Ability to work flexible hours as needed.
Ability to sit, stand, or walk for long periods of time.
Selected candidate must be authorized to work in the United States.

Responsibilities

Support IT/OT platforms and systems, coordinating with stakeholders to meet business needs.
Ensure proper functioning of site equipment, devices, and digital systems, including switches, servers, fiber optic systems, communication devices, cameras, wireless access points, firewalls, and other networking equipment and systems.
Coordinate work scope and manage third parties performing IT/OT-related work at the site.
Perform routine maintenance and document the status of systems and equipment.
Collaborate with site units to troubleshoot issues and implement solutions involving broader site infrastructure.
Coordinate with process automation security leads and support automation security systems.
Provide input to multi-year site infrastructure strategies supporting Business Unit and Site automation and digitalization.