IT Specialist (OS)

Bureau of Economic Analysis•Suitland, MD

About The Position

This position is in the Office of Information Technology Services at the Bureau of Economic Analysis. The IT Specialist (OS) provides Windows Server administration and infrastructure support, and deploys, secures, and optimizes Azure environments by managing cloud resources, identity and access controls, monitoring, performance, costs, and system health. The role maintains secure and compliant server operations through cybersecurity controls, vulnerability remediation, log reviews, automated patching and configuration, documentation, and audit readiness. It also involves maintaining accurate IT documentation, communicating changes and incidents, collaborating across teams, providing technical guidance and knowledge transfer, and supporting users. The position provides continuous 24x7 operational support for the bureau’s server and IT security environment to help ensure the availability of mission-critical and administrative applications.

Requirements

  • Meet all qualification requirements by the announcement closing date.
  • Be a U.S. citizen and suitable for Federal employment.
  • Meet time-in-grade/band requirements by the announcement closing date.
  • Have IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving; qualifying experience may be paid or unpaid and may include appropriate intensive training.
  • For Band 3 (GS-11), have one year of experience at a level of difficulty and responsibility equivalent to Band 2 (GS-09) in the Federal service, or meet the stated education alternative of three years of progressively higher-level graduate education leading to a Ph.D. or a Ph.D. or equivalent doctoral degree.
  • Have experience ensuring the security and integrity of a bureau’s Windows server infrastructure by implementing and enforcing standardized cybersecurity principles, including NIST SP 800-53 and IRS 1075 controls.
  • Have experience providing continuous operational support for server and IT security environments, maintaining compliance, safeguarding systems, and ensuring availability of mission-critical and administrative applications.
  • Have enterprise Windows Server administration experience, including secure installation, configuration, maintenance, and complex troubleshooting in an enterprise-scale environment.
  • Have experience administering hybrid on-premises and cloud infrastructures, including Microsoft Azure; managing network services; and configuring GPO, ADDS, and/or Microsoft Entra ID with an emphasis on security best practices.
  • Have direct experience managing and maintaining DNS and DHCP.
  • Have experience executing enterprise server patching, remediating vulnerabilities, and managing virtualization or VDI platforms such as Microsoft Hyper-V or VMware.
  • Register for Selective Service if applicable.
  • Complete the required USA Hire assessment within the specified 48-hour period.

Nice To Haves

  • An active Microsoft Windows Server Hybrid Administrator Associate certification, Azure Administrator Associate certification, or equivalent certification is preferred but not required.

Responsibilities

  • Provide Windows Server administration and infrastructure support.
  • Deploy, secure, and optimize Azure environments, including management of cloud resources, identity and access controls, monitoring, performance, costs, and system health.
  • Maintain secure and compliant server operations through cybersecurity controls, vulnerability remediation, log reviews, automated patching and configuration, documentation, and audit readiness.
  • Maintain accurate IT documentation and communicate changes and incidents.
  • Collaborate across teams and provide technical guidance, knowledge transfer, and user support.
  • Provide continuous 24x7 operational support for the bureau’s server and IT security environment.

Benefits

  • Federal employee benefits package; the specific benefits offered depend on position type, and applicants are directed to contact the hiring agency for details.
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