IT Security Associate

University of Miami•Miami, FL

6d•Onsite

About The Position

The University of Miami Information Technology & Systems Department is hiring an on-site IT Security Associate in Miami, Florida. The associate works as part of the University's 24/7 Security Operations Center (SOC). This entry-level cybersecurity role is intended for someone who is eager to learn and grow under experienced analysts’ guidance. The associate helps monitor, investigate, and respond to security incidents while gaining hands-on experience in a dynamic, collaborative environment. The role operates in a 24/7 environment and requires shift work, including participation in shift rotations covering nights, weekends, and holidays as needed. On-call rotations or emergency response may also be required. The associate follows established playbooks and standard operating procedures and adheres to University and unit-level policies and procedures while safeguarding University assets. Duties may be expanded as necessary.

Requirements

Associate degree in a relevant field, or an appropriate combination of relevant education, experience, and/or certifications.
Ability to communicate effectively in oral and written form.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively with others and contribute to a team environment.
Skill in using office software, technology, and relevant computer applications.
Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Responsibilities

Monitor security alerts and events from SIEM and other security tools.
Assist with initial triage and analysis of security incidents.
Escalate confirmed or high-risk threats to senior analysts or incident response teams.
Document incidents, investigations, and response actions in ticketing systems.
Assist in tuning detection rules and improving alert fidelity.
Support vulnerability management and threat intelligence initiatives.
Participate in shift rotations, including nights, weekends, and holidays as needed.
Maintain awareness of the current threat landscape and attack techniques.
Follow established playbooks and standard operating procedures (SOPs).
Contribute to continuous improvement of SOC processes and documentation.
Assist with access verification and identity management tasks, including password resets.
Participate in on-call rotations or emergency response as needed.
Perform other duties as assigned.
Adhere to University and unit-level policies and procedures and safeguard University assets.