IT Security Associate

University of Miami•Miami, FL

5d•Onsite

About The Position

The IT Security Associate serves as part of the University of Miami’s 24/7 Security Operations Center (SOC). Designed for individuals at the beginning of their cybersecurity career, the role offers the opportunity to learn and grow under the guidance of experienced analysts. The Associate assists with monitoring, investigating, and responding to security incidents while gaining hands-on experience in a dynamic, collaborative environment. This is an on-site role in Miami, Florida, and shift work is required in a 24/7 environment. The Associate may participate in on-call rotations or emergency response as needed. The position is with the University of Miami Information Technology & Systems Department. The duties listed are not all-inclusive and may be expanded as necessary. The University offers competitive salaries and a comprehensive benefits package.

Requirements

Associate degree in a relevant field.
Ability to communicate effectively in oral and written form.
Ability to learn new procedures, technologies, and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively with others and contribute to a team environment.
Skill in using office software, technology, and relevant computer applications.
Strong, clear written and verbal communication skills for interacting with colleagues and stakeholders.
An appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

Monitor security alerts and events from SIEM and other security tools.
Assist with the initial triage and analysis of security incidents.
Escalate confirmed or high-risk threats to senior analysts or incident response teams.
Document incidents, investigations, and response actions in ticketing systems.
Assist in tuning detection rules and improving alert fidelity.
Support vulnerability management and threat intelligence initiatives.
Participate in shift rotations, including nights, weekends, and holidays as needed.
Maintain awareness of the current threat landscape and attack techniques.
Follow established playbooks and standard operating procedures.
Contribute to continuous improvement of SOC processes and documentation.
Assist with access verification and identity management tasks, including password resets.
Participate in on-call rotations or emergency response as needed.
Perform other duties as assigned.
Adhere to University and unit-level policies and procedures and safeguard University assets.