IT Rollout Student Assistant
About The Position
IT Rollout Student Assistant will assist IT Managers, Leads, and Staff with day-to-day operations. Some of these tasks include, delivery of IT and department purchased assets to all parts of the campus. Basic installation and troubleshooting of IT technology such as desktops/iPads/laptops/printers and contacting our enormous client base through phone calls or emails. Some heavy lifting required but students will work in teams to minimize lifting. Assist with software imaging of both PC and Mac desktop and laptop systems and some data destruction, other duties as assigned. Training will be provided.
Requirements
- Current student at CSUF and is enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
- Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
- In good academic standing (not on academic probation, continued probation, academic dismissal).
- Student who is authorized to work in the United States and can provide employment eligibility documents.
- Strong interpersonal skill with ability to work and communicate well with all levels of personnel with a good customer-oriented mindset.
- Excellent phone, verbal, and written communication skills.
- Ability to interact professionally with users, co-workers, and supervisors.
- Ability to explain technical matters clearly and without “computer jargon.”
- Strong analytical and computer troubleshooting skills.
- Ability to learn and perform assigned work.
- Ability to follow oral instructions.
- Ability to work cooperatively with faculty, staff, and other students.
- Ability to communicate effectively with all levels.
- Ability to read and write English at a level appropriate to the position.
- Desire to work with technology.
- Ability to multitask and take direction with a can-do attitude.
- Ability to be on time and work collaboratively with a team.
- Physically able to lift 50lbs off the ground.
- Experience with at least two of the following Microsoft products: Microsoft Outlook, Word, Excel, and PowerPoint applications.
Nice To Haves
- Previous IT experience is not required but is a plus.
- Customer service experience and basic phone etiquette will be considered as a plus.
Responsibilities
- Delivery of IT and department purchased assets to all parts of the campus.
- Basic installation and troubleshooting of IT technology such as desktops/iPads/laptops/printers.
- Contacting client base through phone calls or emails.
- Assist with software imaging of both PC and Mac desktop and laptop systems.
- Data destruction.
- Other duties as assigned.
Benefits
- Training will be provided.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
