IT Telecommunications Student Assistant

California State University, FullertonFullerton, CA
$17 - $24Onsite

About The Position

Under direct supervision, the Student Assistant assists with entering bill back charges in the call account application. Journaling monthly utility bills for the campus. Filling and maintaining files, as far as 3 years prior. Ability to use online ticketing system for all Telecom work orders and update Telecom Expense Management (TEM) to ensure accurate information. During peak projects, assist with updating phone directories and apply permissions to department. Other duties as assigned.

Requirements

  • Current student at CSUF and enrolled/registered (fees paid) in a current regular semester as a new or continuing student.
  • Student who has completed the prior semester (has not graduated), or who is registered for the subsequent semester.
  • In good academic standing (not on academic probation, continued probation, academic dismissal).
  • Student who is authorized to work in the United States and can provide employment eligibility documents.
  • Ability to learn and perform assigned work.
  • Ability to follow oral instructions.
  • Ability to work cooperatively with faculty, staff, and other students.
  • Ability to communicate effectively with all levels.
  • Ability to read and write English at a level appropriate to the position.
  • Knowledge of Microsoft Office.
  • Basic typing skills.
  • Knowledge of 10 key.
  • Ability to work under moderate supervision.
  • Effective communication skills and knowledge of English grammar.
  • Ability to establish and maintain effective relationships with others.
  • Ability to work with a diverse group of people.

Nice To Haves

  • Database experience preferred.

Responsibilities

  • Assist with entering bill back charges in the call account application.
  • Journal monthly utility bills for the campus.
  • Fill and maintain files for up to 3 years.
  • Use online ticketing system for all Telecom work orders.
  • Update Telecom Expense Management (TEM) to ensure accurate information.
  • Assist with updating phone directories during peak projects.
  • Apply permissions to departments during peak projects.
  • Perform other duties as assigned.
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