IT Quality Assurance Analyst

PSECU•Susquehanna Township, PA

1d•Hybrid

About The Position

Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on... The IT Quality Assurance Analyst works with a high degree of independence to provide dynamic technical support to the Information Technology Services department. Develop written technical communications for the organization related to the core banking and e-commerce systems. Analyze and follow ongoing PSECU initiatives that will impact the quality of core banking and e-commerce system while acting as a liaison and point of contact for quality assurance. Schedule: Monday - Friday, 8:30am -4:30pm. This position will be a hybrid model both in person and remote with minimum of onsite expectation or 40% or as needed. In this position, you will Quality Assurance Testing: Conduct thorough quality assurance testing for user and member interactions. Develop and maintain test scripts for the software release process to ensure the functionality and reliability of system applications. Execute test scripts, analyze results and report/document bugs or issues found during testing. Documentation Development: Create and maintain detailed technical and project process documentation. Record and organize findings from analysis activities. System Knowledge: Maintain working knowledge of various departmental systems, including e-commerce and core banking systems, ensuring the ability to support and enhance these platforms effectively. Identify issues within current systems throughout testing. Technical Expertise: Offer entry level knowledge on technical concepts related to applications and user groups. Structure procedures logically based on an understanding of the relevant applications. User-Centric Procedures: Gain a deep understanding of user perspectives on internal applications and technology, Organize testing for processes in a logical, user-friendly sequence. Other duties as assigned. Qualifications: Bachelors: Business Administration/Management, Bachelors: Education, Bachelors: Management Information Systems, Bachelors (Required) Any equivalent combination of experience and education. | Required In 1934, 22 ordinary people pooled $90 of their own money and formed PSECU, a not-for-profit credit union, to provide a better life for themselves and their families. Since then, PSECU has grown to over $8 billion in assets, more than 590,000 members, and approximately 850 employees. We’ve been recognized by several organizations for our high-quality, low-cost financial products and services, positive member experience, and commitment to helping our Members Achieve More.

Requirements

Bachelors: Business Administration/Management
Bachelors: Education
Bachelors: Management Information Systems
Bachelors (Required)
Any equivalent combination of experience and education.

Responsibilities

Conduct thorough quality assurance testing for user and member interactions.
Develop and maintain test scripts for the software release process to ensure the functionality and reliability of system applications.
Execute test scripts, analyze results and report/document bugs or issues found during testing.
Create and maintain detailed technical and project process documentation.
Record and organize findings from analysis activities.
Maintain working knowledge of various departmental systems, including e-commerce and core banking systems, ensuring the ability to support and enhance these platforms effectively.
Identify issues within current systems throughout testing.
Offer entry level knowledge on technical concepts related to applications and user groups.
Structure procedures logically based on an understanding of the relevant applications.
Gain a deep understanding of user perspectives on internal applications and technology
Organize testing for processes in a logical, user-friendly sequence.
Other duties as assigned.