IT Quality Assurance Analyst

DMI

5d•Remote

About The Position

DMI, LLC is seeking an IT Quality Assurance Analyst to support quality assurance activities for a Salesforce-based application. The role is responsible for ensuring that all software solutions meet defined functional and quality standards prior to release. This position requires a hands-on QA professional with strong expertise in test planning, execution, defect management, and stakeholder collaboration.

Requirements

Strong experience in Software Testing / Quality Assurance
Hands-on expertise in test planning and execution
Hands-on expertise in defect tracking and management
Hands-on expertise in regression testing
Experience with manual and automated testing tools
Experience with QA methodologies and frameworks
Ability to analyze requirements and identify gaps
Ability to generate quality metrics and reports
Ability to work in Agile/Scrum environments
Ability to develop and maintain a Quality Assurance Plan aligned with project objectives
Ability to collaborate with stakeholders to define testing priorities
Ability to produce test cases, defect reports, and test results
Ability to define and document testing processes and procedures
Experience covering functional testing
Experience covering performance testing
Experience covering data quality validation
Experience with Salesforce application testing
Knowledge of security and compliance practices
H 1B Citizenship Status Required

Nice To Haves

QA certifications (e.g., ISTQB or equivalent)
Background in Computer Information Systems (CIS) or related field

Responsibilities

Plan, coordinate, and ensure completion of functional testing activities
Review functional and design specifications to validate requirements
Identify gaps or ambiguities in requirements prior to testing
Develop and execute test plans, test cases, test scripts and scenarios
Perform manual and automated testing to ensure application quality
Conduct regression testing to validate system stability after changes
Define testing scope, timelines, and strategy in collaboration with stakeholders
Assign and manage testing tasks across team members
Facilitate testing for new implementations, enhancements, and production support
Ensure all testing activities are properly documented and completed before release
Identify, document, and track defects with clear and detailed reporting
Collaborate with development teams for issue resolution
Analyze test results and generate quality metrics and reports
Ensure adherence to QA standards and best practices
Work closely with developers, product owners, and business stakeholders
Facilitate User Acceptance Testing (UAT) with end-users
Communicate issues, risks, and delays in a timely manner
Provide recommendations to improve QA processes and efficiency
Develop and maintain QA plans, testing procedures, SOPs and documentation
Continuously improve testing frameworks, tools, and methodologies
Maintain detailed documentation of test cases, results, defects, and QA activities
Maintain high standards of professionalism and communication
Ensure all documentation and communication is clear, concise, and error-free
Promote teamwork and knowledge sharing within the team
Facilitate meetings with structured agendas and clear follow-ups