Intermediate Analyst, IT Quality Assurance

University of OttawaOttawa, ON
CA$82,450 - CA$102,514Hybrid

About The Position

Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome. In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters.

Requirements

  • University degree in computer science or a related discipline or an equivalent combination of education and experience.
  • Minimum 5 years of experience in a quality assurance role involving software testing.
  • Experience testing Workday solutions, ideally including Workday Extend.
  • Familiarity with Workday business processes, integrations, security roles, and tenant-based testing.
  • Experience creating and executing test cases for enterprise SaaS platforms.
  • Experience with test automation or automation scripting.
  • Hands-on experience with API testing tools such as Postman or Bruno.
  • Experience with performance/load testing tools such as JMeter or Artillery.
  • Experience with end-to-end or UI automation tools such as Playwright.
  • Experience using Jira for defect tracking and test coordination.
  • Experience using Xray for test case management, execution tracking, and reporting.
  • Ability to support functional, regression, integration, API, and performance testing.
  • Experience working with developers, business analysts, and functional teams in an Agile or project delivery environment.
  • Experience with system development life cycle; including methodologies, prototyping and application development methodologies.
  • Experience writing manual test plans, test cases and reporting test results independently
  • High level of initiative, decisiveness and business acumen.
  • Organizational skills to prioritize work and meet multiple strict deadlines.
  • Ability to test application written in various languages.
  • Ability to communicate technical concepts in a non-technical manner.
  • Bilingualism – French and English (spoken and written).

Responsibilities

  • Prepares specific business test cases.
  • Reviews, and updates, develops and executes test cases and test scripts to fully assess if the solution meets the requirements presented according to existing test plans.
  • Records results.
  • Ensures test cases sufficiently cover all areas of business need and application functionality.
  • Ensures quality throughout the software development process; proper quality checkpoints.
  • Has authority to reject documents that do not meet standards.
  • Develops complete test strategies for new software products and confirm testing before production.
  • Organizes activities designed to verify system requirements, system design and system code.
  • Ensures the test plan will validate the application requirements are met.
  • Develops strategies for client acceptance.
  • Finds, reproduces, isolates, logs, and reports defects as needed.
  • Works closely with the development team(s) during the test design and test execution phases.
  • Plans, designs, develops, implements and maintains processes for manual testing.
  • Ensures that problems are logged quickly and accurately, and that "fixed" problems are verified and closed.
  • Produces all documentation of the testing process, validation of software, strategies, and best practices.
  • Records defects and reviews them with the project manager, and will contribute a defect analysis to the project closeout document.

Benefits

  • competitive salary
  • defined benefit pension plan
  • group insurance coverage
  • employee and family assistance program
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