Quality Assurance Analyst

American ExpressPhoenix, AZ
Hybrid

About The Position

The Network & Acquirer Capabilities & Data (NACD) team within GMNS Product works to deliver a full-scale modernization of network including delivering new digital products such as Debit, Local networks, QR, Tokenization that enable our network of the future to meet the evolving demands of global payment networks and adapt to local needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new types of payments. This Quality Assurance Analyst is tasked for building and enhancing the quality assurance team test case and framework including executing automation tools to test multiple products (credit, debit, digital payment products) and specifications, setting and delivering against quality and time to market strategy. Partner closely with the product teams and engineering teams to prioritize and deliver hands-free testing, defect triaging and leveraging monitoring tools for producing accurate Testing metrics.

Requirements

  • Quality Assurance Analyst experience
  • Experience with automation tools
  • Experience testing multiple products (credit, debit, digital payment products)
  • Experience with test case and framework development
  • Experience with defect triaging
  • Experience with monitoring tools for producing testing metrics
  • Ability to partner closely with product and engineering teams

Responsibilities

  • Building and enhancing the quality assurance team test case and framework
  • Executing automation tools to test multiple products (credit, debit, digital payment products) and specifications
  • Setting and delivering against quality and time to market strategy
  • Partnering closely with the product teams and engineering teams to prioritize and deliver hands-free testing
  • Defect triaging
  • Leveraging monitoring tools for producing accurate Testing metrics

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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