IT Quality Assurance Analyst

Public Health Solutions • New York, NY

4d • Hybrid

About The Position

The agency is embarking on a data modernization initiative to accelerate its data strategy. During the COVID-19 pandemic, data was the life blood of the agency’s response to making informed data-driven decisions and policies that directly impacts the lives of New Yorkers. These included operational data in our vaccination campaign at the Vaccine Hubs, distribution strategy throughout the city’s vaccine infrastructure, as well as health equity data breaking down lab tests, positive cases, hospitalizations, deaths, and vaccination rates by age, place, and race. With grant funding support from the Centers for Disease Control (CDC), DOHMH is embarking on a data modernization initiative to move from siloed and brittle public health data systems to connected, resilient, adaptable, and sustainable systems. This initiative is not just about technology, but also about putting the right people, processes, and policies in place.

NYC DOHMH’s modernization strategy focuses on key areas in data collection, storage, processing (including transformation, standardization, matching, deduplication), data integration and exchange, data analysis and data reporting and visualization

The DMI initiative will allow DOHMH to build up foundational technology capabilities within the Division of Information Technology. This includes increasing capacity, knowledge, and experience with Azure cloud technologies within the broader NYC cloud and cybersecurity infrastructure and all within the context of public health.

We are seeking a detail-oriented IT Quality Assurance (QA) Analyst to join our Information Technology team. The successful candidate will be responsible for ensuring the quality and integrity of software products through rigorous testing, documentation, and collaboration with developers and stakeholders. This role focuses on identifying defects early in the development lifecycle to ensure a seamless end-user experience.

Requirements

• Experience with automated testing tools (e.g., Selenium, Jira) and SQL for backend data verification.
• Strong problem-solving skills with the ability to identify edge cases and potential system failures.
• Excellent written and verbal communication skills for drafting technical reports and collaborating with cross-functional teams.
• A minimum of 4 years of experience in software quality assurance or a related IT field.

Nice To Haves

• Reside in the tri-state area (NY, NJ, CT) by their confirmed start date.
• Preference may be given to individuals residing in New York City (5 boroughs) or surrounding New York State counties.

Responsibilities

• Develop and execute comprehensive test plans, test cases, and scripts based on business requirements and technical specifications.
• Perform manual and automated testing, including functional, regression, integration, and user acceptance testing (UAT).
• Identify, document, and track software defects to resolution using standard bug-tracking tools.
• Work closely with Developers, Project Managers, and Business Analysts to resolve issues and clarify requirements.
• Ensure all IT projects meet departmental standards and performance benchmarks before deployment.
• Provide detailed status reports on testing progress, results, and overall product quality.

Benefits

• Hybrid Work Schedule.
• Generous Paid Time Off and Holidays.
• An attractive and comprehensive benefits package including Medical, Dental and Vision.
• Flexible Spending Accounts and Commuter Benefits.
• Company Paid Life Insurance and Disability Coverage.
• 403 (b) + employer matching and discretionary company contributions.
• College Savings Plan.
• Ongoing training and continuous opportunities for professional growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed