IT Project & Operations Coordinator

Kith•Brooklyn, NY

3d•Onsite

About The Position

Kith is seeking an IT Project & Operations Coordinator to support technology initiatives across its retail, corporate, and e-commerce operations. The role combines project coordination with day-to-day IT operations, with a strong focus on technology deployment for new store openings and construction build-outs. The coordinator works with the IT team, construction project managers, contractors, vendors, and internal stakeholders to align technology scope, schedules, procurement, and on-site readiness. The position also supports IT vendor and purchase-order coordination, IT asset lifecycle tracking, documentation, and cross-functional project planning and reporting. The role is based at Kith’s headquarters in Williamsburg, Brooklyn, is full-time and 100% on-site, and requires periodic travel to store locations.

Requirements

2–5 years of experience in project coordination, IT operations, or a similar role.
Experience coordinating timelines across multiple projects and stakeholders, including vendors, contractors, and internal teams.
Familiarity with networking fundamentals sufficient to coordinate with vendors and technicians; hands-on experience is not required.
Comfort using ITSM or ticketing platforms, project trackers, and standard productivity tools.
Strong written and verbal communication skills, including the ability to communicate technical timelines to non-technical stakeholders.
Strong organizational and detail-oriented skills, with the ability to manage concurrent projects and competing deadlines.
Strong follow-through and a proactive approach to keeping work on track.
Willingness to travel periodically to store locations for on-site coordination and openings.

Nice To Haves

IT, retail, or construction-adjacent experience.
Google Workspace experience.
PMP, CAPM, or equivalent project coordination training or certification.

Responsibilities

Serve as the primary IT point of contact for new store openings and remodels, coordinating technology scope, timelines, and readiness from construction kickoff through opening.
Partner with construction project managers, general contractors, and low-voltage and cabling vendors to schedule and track IT-related build-out milestones.
Coordinate procurement and shipping of store IT hardware to align with construction and opening timelines.
Track concurrent projects in a shared project tracker, flag schedule risks, and escalate blockers to the Director of IT.
Conduct or coordinate pre-opening technology walkthroughs and punch-list resolution on-site or remotely.
Create and maintain documentation of store IT infrastructure standards, site-specific configurations, and lessons learned across openings.
Coordinate vendor relationships and purchase orders for hardware, networking, and telecom for retail and corporate needs.
Assist with IT asset lifecycle tracking, including procurement, deployment, inventory, and retirement of equipment.
Help maintain internal documentation, knowledge base articles, and the roles and responsibilities resource hub.
Build and maintain project plans, status reports, and timelines for IT initiatives, and run recurring stakeholder status check-ins.
Coordinate across IT, Construction, Facilities, Finance, and Operations to align technology workstreams with store and business goals and timelines.
Prepare project status updates and summaries for IT leadership, covering active projects, risks, and dependencies.