IT Project Manager - Hybrid

MSP•Charlotte, NC

3d•Hybrid

About The Position

Genesis10 is seeking an IT Project Manager to support a technology adoption program for a global financial institution in Charlotte, North Carolina. This hybrid role is expected to be onsite three days and remote two days per week, with four onsite days per week during the first six months. It is a 12+ month contract opportunity. The Project Manager will coordinate cross-functional stakeholders and manage onboarding and implementation activities, adoption tracking, governance, risks, and dependencies. The role partners with program leadership to drive execution and accountability, provide data-driven insights, and help ensure that program objectives and commitments translate into measurable outcomes. The position also supports organizational change management and ensures work aligns with enterprise governance, risk management, and technology standards.

Requirements

At least 5 years of experience managing technology projects and programs across multiple teams and organizational levels.
Proven ability to coordinate complex initiatives involving multiple stakeholders, dependencies, and competing priorities.
Strong project planning, organization, execution, and delivery management skills.
Experience developing and maintaining integrated project plans, milestone schedules, risk logs, dependency tracking, and action management processes.
Strong stakeholder management skills and experience working across business, technology, and leadership teams.
Ability to identify, assess, and manage risks, issues, dependencies, and escalation paths.
Experience creating executive-ready program updates, status reports, presentations, and communications.
Proficiency with Microsoft Office Suite, Jira, Confluence, and project management reporting tools.
Strong analytical and problem-solving skills, including the ability to translate complex topics into actionable plans.
Experience developing and maintaining dashboards, scorecards, and program reports using data from multiple sources.
Ability to work independently and drive initiatives with minimal oversight.
Excellent written, verbal, presentation, organizational, and time management skills.
Experience supporting technology delivery, infrastructure, operations, technology transformation, or operational excellence initiatives.

Nice To Haves

Experience supporting enterprise platform adoption, onboarding programs, or large-scale organizational change initiatives.
Experience using data analysis to measure adoption, identify trends, evaluate program health, and support strategic decision-making.
Proficiency with Tableau and advanced Excel reporting capabilities.
Experience partnering with data analysts, reporting teams, and business intelligence organizations to develop program insights.
Experience defining and monitoring KPIs, adoption metrics, operational scorecards, and benefits realization measures.
Prior experience within a large enterprise environment.
Familiarity with enterprise project, program, governance, and change management processes.
Experience using enterprise delivery and portfolio management tools.
Experience in highly regulated environments where governance, risk management, and executive reporting are critical.
Knowledge of technology operations, infrastructure management, reliability engineering, automation, orchestration platforms, or operational excellence practices.
Experience supporting enterprise technology modernization or transformation programs.

Responsibilities

Manage day-to-day execution of the technology adoption program across multiple organizations.
Develop and maintain integrated project plans, milestones, dependencies, action items, and deliverables.
Coordinate onboarding and implementation activities for technology teams.
Partner with technology leaders, engineers, service owners, and program stakeholders to drive execution and accountability.
Monitor adoption progress and identify risks, issues, dependencies, and delays that could affect program targets.
Coordinate stakeholders, facilitate discussions, and escalate concerns to drive issue resolution.
Establish and manage governance routines, including status meetings, action tracking, executive reporting, and stakeholder reviews.
Track, analyze, and report program metrics, adoption trends, onboarding progress, benefits realization, and operational outcomes.
Develop dashboards, scorecards, and executive-ready reports on program performance and key risks.
Partner with data analysts and reporting teams to define metrics, validate data quality, and generate actionable insights.
Keep program documentation, reporting, and communications accurate, current, and aligned with leadership expectations.
Identify opportunities to improve onboarding processes, governance practices, reporting capabilities, and adoption effectiveness.
Support organizational change management, stakeholder engagement, communications, and user adoption efforts.
Ensure adherence to enterprise governance, risk management, and technology standards throughout program execution.