IT Project Manager – Network Infrastructure

The PMO Squad•Tinley Park, IL

3d•$90,000 - $110,000•Onsite

About The Position

An established managed IT services provider headquartered in the south Chicago suburbs is hiring a full-time Project Manager for its PMO. The role independently leads a high volume of customer and internal projects, typically managing 20–30 or more concurrently while maintaining control of scope, budget, schedule, and quality. Projects focus on network infrastructure buildouts, server upgrades and Azure cloud migrations, and Microsoft 365 deployments. The Project Manager works with customers, executives, technicians, vendors, and internal teams; selects Agile, Waterfall, or hybrid delivery approaches within PMO standards; and owns projects from intake through closeout. The position is based onsite full-time at the Tinley Park, Illinois headquarters, with availability for project escalations outside business hours as needed. A pre-employment background check and drug test are required after an offer and before the start date.

Requirements

At least 5 years of independently leading IT projects, primarily focused on network infrastructure; leadership means owning the work rather than only coordinating or supporting it.
Client-facing project delivery experience, such as with a managed service provider or IT consulting firm, managing 20 or more concurrent projects.
Hands-on project experience in one or more of the following: network infrastructure buildouts; server upgrades and Azure migrations; or Microsoft 365, Entra ID, Intune, and MFA deployments.
Verifiable record of leading projects end to end while owning scope, budget, schedule, and stakeholder decisions.
Ability to present, facilitate, and negotiate confidently with stakeholders at all levels, including the C-suite, and to push back when needed.
Strong communication skills, including explaining technical details to technical audiences and writing clearly for non-technical audiences.
Proficiency with Microsoft Office Suite and note-taking or journaling tools.
Bachelor's degree in Project Management, Business, Information Systems, or a related field, or equivalent experience.
Ability to work onsite full-time at the Tinley Park, Illinois headquarters and be available for project escalations outside business hours as needed.

Nice To Haves

MSP experience delivering projects to end-customer organizations.
Experience with Microsoft GCC High (Government Community Cloud High) environments.
Project exposure in cybersecurity, process automation, data migration, or AI implementation.
PMI certifications such as PMP, PgMP, PMI-ACP, CAPM, or similar, or Agile, Scrum, or Six Sigma certifications.
IT certifications such as ITIL or CompTIA.
Public-speaking experience, such as Toastmasters or equivalent.

Responsibilities

Lead a portfolio of 20–30 or more concurrent customer and internal projects from intake through closeout, owning scope, schedule, budget, and stakeholder decisions.
Manage onsite network infrastructure buildouts, including network closets, rack space, Wi-Fi, Ethernet cabling, and firewall hardware; coordinate technicians, vendors, and customer site contacts.
Lead server upgrade and cloud migration projects, including physical server refreshes and migrations to Microsoft Azure.
Deliver Microsoft 365 projects, including tenant migrations, Entra ID (Active Directory) migrations, Intune device management, and multifactor authentication rollouts.
Select and apply Agile, Waterfall, or hybrid delivery approaches in accordance with PMO standards and governance.
Develop and maintain project scopes, plans, change requests, and closing reports.
Lead status meetings and stakeholder updates, including communications with C-level stakeholders and difficult discussions about scope, budget, and timeline tradeoffs.
Negotiate scope, timelines, and resources with stakeholders; determine when to make decisions independently and when to escalate.
Track risks, issues, and budgets; define acceptance criteria; and validate deliverables with stakeholders at key checkpoints.
Coordinate internal and external resources, remove blockers, and hold teams accountable for deadlines and quality standards.
Contribute to PMO process improvement, training, and knowledge-sharing initiatives.