IT Program Manager V

Innova Solutions•Charlotte, NC

6d•Hybrid

About The Position

Innova Solutions is hiring an IT Program Manager for a 12+ month contract. The role is based in Charlotte, NC; Dallas, TX; New York City, NY; or Jersey City, NJ, with a hybrid schedule requiring three days in the office. The position plans and coordinates project and program deliverables involving multiple teams, communicates objectives, coordinates delivery, facilitates cross-team sync points, provides visibility into deliverable health, and manages program risks and compliance with standards. Delivery is expected to meet client requirements for functionality, quality, timing, and cost. The role focuses on change management, governance, auditing, risk, and coordination within an enterprise environment. The Program Manager develops stakeholder, communications, and training strategies; analyzes business needs and opportunities for improvement; supports adoption of technologies and processes; and communicates proposed changes to leadership. The position works within enterprise change management processes and software development lifecycle practices, maintains project and testing documentation, reports change metrics, coordinates problem tracking and solutions, and provides guidance to junior and mid-level resources.

Requirements

At least 10 years of program management experience, including change management.
At least 2 years of experience auditing artifacts and supporting project governance.
Advanced Excel expertise, including macros and spreadsheets.
At least 5 years of change management or project management experience.
At least 5 years of banking-domain experience.
At least 3 years of governance experience.
At least 2 years of risk or audit experience.
At least 2 years of experience using JIRA, Confluence, and Remedy.
Experience creating executive presentations.
Understanding of the software development lifecycle, including planning, building, testing, and deployment.

Nice To Haves

University degree or equivalent work experience.
Experience with mature SDLC methodologies and models, including Agile, Waterfall, and Iterative.
Team-player, self-starter, and quick learner.
QA process or methodology experience and business acumen in a technical development organization.
Experience in environment management.
Experience with JQL within Jira and other applications.
Experience working in a global organization.
Experience with onshore/offshore operating models.
Proficiency in Microsoft Project.
Proficiency in Microsoft PowerPoint and Excel, including pivot tables, VLOOKUPs, XLOOKUPs, and presentation development.

Responsibilities

Plan and coordinate the execution of project and program deliverables requiring engagement across multiple teams.
Communicate work objectives, coordinate delivery, facilitate sync points, and provide end-to-end visibility into deliverable health.
Manage program risks and compliance with applicable standards, ensuring delivery meets client expectations for functionality, quality, timeline, and cost.
Conduct audit and governance activities.
Perform stakeholder analysis and plan change communications and training strategies.
Plan and execute communication strategies to ensure clear and consistent messaging throughout the change process.
Develop and implement training strategies to support adoption of new technologies and processes.
Conduct business analysis and stakeholder engagement to gather requirements and identify improvement opportunities.
Present proposed changes and their value to leadership and executives.
Implement change management standards and procedures within enterprise change management processes and guidelines.
Create metrics and report on change management activities.
Manage and maintain testing-related documentation, including test plans and project plans.
Coordinate problem tracking and communicate solutions.
Provide guidance to mid-level and junior-level resources, assist leads and managers, and contribute innovative ideas.