IT Operations Director

Agri Beef- Real Families, Great People, Exceptional Beef • Boise, ID

9h • Onsite

About The Position

The IT Operations Director leads the company’s day-to-day technology operations, including infrastructure, security operations, identity and access, endpoints, and related vendor relationships. The role is responsible for keeping systems reliable, secure, and cost-effective across the corporate office and plants while building a metrics-driven, well-managed operations function.

This is an on-site role based in Boise, Idaho; remote and hybrid opportunities are unavailable. The position includes occasional travel to business locations and reports to the head of IT. The director manages the IT operations budget on the head of IT’s behalf.

Requirements

• 15 or more years of experience in IT infrastructure or operations.
• At least 7 years of experience leading a team.
• Experience owning an IT operations budget and vendor contracts.
• Bachelor’s degree in computer science, information systems, or a related field, or equivalent experience.
• Ability to travel to business sites throughout the organization.

Nice To Haves

• Treats cybersecurity as a top priority and weighs it into every operational decision.
• Deep working knowledge of Windows and Linux server environments, virtualization, containers, enterprise storage, networking, and cloud identity services.
• Experience running security operations with an endpoint detection and response platform and a SIEM.
• Track record of building operational metrics and dashboards and managing to them.
• Disciplined project management, with a bias toward clear scope, owners, and dates.
• Strong vendor and contract management, including license compliance.
• Experience supporting manufacturing or plant environments with 24/7 operations.
• Clear communicator who can explain technical risk to non-technical leaders.
• Security or infrastructure certifications, such as CISSP, Security+, Microsoft, or networking credentials.

Responsibilities

• Own the availability, performance, and resilience of servers, storage, networks, and cloud services, including organization-wide backup and disaster recovery.
• Lead monitoring, vulnerability management, incident response, and remediation against defined service levels.
• Govern identity and access, including user and service accounts, credentials, privileged access, and multi-factor authentication.
• Manage the endpoint fleet across office and plant environments, including patching, configuration standards, and lifecycle replacement.
• Build and report operational metrics, including uptime, ticket response, patch compliance, and security posture, and use them to drive improvement.
• Apply project management practices to operations work, including defining scope, owners, timelines, and status reporting.
• Manage vendor contracts, renewals, and licensing; negotiate terms and hold vendors to agreed service levels.
• Plan and manage IT operations budgets, forecasting, and spend.
• Travel to plant locations to support operations and maintain relationships with site leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director