IT Operations Director

Agri Beef • Boise, ID

1d • Onsite

About The Position

The IT Operations Director leads the company’s day-to-day technology operations, including infrastructure, security operations, identity and access, endpoints, and related vendor relationships. The role ensures reliable, secure, and cost-effective systems across the corporate office and plants while building a metrics-driven, well-managed operations function. This is an on-site position based in Boise, Idaho, with occasional travel to business locations. The position reports to the head of IT and manages the IT operations budget on their behalf.

Requirements

• 15+ years in IT infrastructure or operations.
• At least 7 years leading a team.
• Experience owning an IT operations budget and vendor contracts.
• Bachelor’s degree in computer science, information systems, or a related field, or equivalent experience.
• Ability to travel to business sites throughout the organization.

Nice To Haves

• Treat cybersecurity as a top priority and weigh it into every operational decision.
• Deep working knowledge of Windows and Linux server environments, virtualization, containers, enterprise storage, networking, and cloud identity services.
• Experience running security operations with an endpoint detection and response platform and a SIEM.
• Track record of building operational metrics and dashboards and managing to them.
• Disciplined project management, with a bias toward clear scope, owners, and dates.
• Strong vendor and contract management, including license compliance.
• Experience supporting manufacturing or plant environments with 24/7 operations.
• Clear communicator who can explain technical risk to non-technical leaders.
• Security or infrastructure certifications, such as CISSP, Security+, Microsoft, or networking credentials.

Responsibilities

• Own the availability, performance, and resilience of servers, storage, networks, and cloud services, including organizational backup and disaster recovery.
• Lead monitoring, vulnerability management, incident response, and remediation tracked to defined service levels.
• Govern identity and access, including user and service accounts, credentials, privileged access, and multi-factor authentication.
• Manage endpoint fleets across office and plant environments, including patching, configuration standards, and lifecycle replacement.
• Build and report operational metrics, including uptime, ticket response, patch compliance, and security posture, and use them to drive improvement.
• Apply project management practices to operations work, including defining scope, owners, timelines, and status reporting.
• Manage vendor contracts, renewals, and licensing; negotiate terms and hold vendors to agreed service levels.
• Plan and manage IT operations budgets, forecasting, and spend.
• Travel to plant locations to support operations and maintain relationships with site leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Director