IT Jira Specialist

SAIC•San Diego, CA

2d•Hybrid

About The Position

The IT/JIRA Specialist (Agile Product Support SME) enables delivery of the Joint Fires Network (JFN) Program by driving Agile process implementation, requirements traceability, and project management tooling optimization. The role bridges operational leaders and technical development teams, working with JFN leadership and department managers to turn mission requirements into structured technical specifications and provide guidance on Agile practices and release management. The specialist serves as a principal administrator and technical expert for Atlassian tools—including Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps—across secure government networks. The role configures and maintains workflows, roadmaps, and automation schemes to keep the JFN development lifecycle visible, organized, and on schedule. The position is hybrid, with office work performed in San Diego, VA.

Requirements

Bachelor's degree and at least 9 years of experience, or a master's degree and at least 7 years of experience, or a PhD or JD and at least 4 years of experience.
U.S. citizenship.
Active Top Secret clearance and ability to obtain TS/SCI.
Experience supporting DoD acquisition programs, military software factories, or tactical C4ISR/C2 network programs.
At least 2 years of hands-on experience as a Jira and Confluence administrator, with demonstrated proficiency in Jira Advanced Roadmaps.
Demonstrated experience in Agile Release Management, including planning, coordinating, and managing release schedules and deployment activities.
Demonstrated experience applying Agile software practices and supporting the secure software development lifecycle (SecDevOps/SDLC).
Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability, tool, or system documentation.
Proven expertise designing complex, conditional Jira workflows, automations, and scheme configurations to support requirements traceability.
Excellent oral and written communication skills to translate complex operational needs into clear technical requirements for technical and non-technical stakeholders.
Strong Agile mindset and in-depth understanding of Scrum, Kanban, and Scaled Agile Frameworks (SAFe) for Government.
Ability to take initiative, proactively identify bottlenecks, and complete tasks in a timely manner.
Analytical mindset focused on metrics-driven continuous improvement in complex, mission-critical environments.

Nice To Haves

Active Atlassian Certified Professional certification, such as ACP-100 or ACP-120.
Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), or SAFe Product Owner/Product Manager (POPM) certification.
CompTIA Security+ or another DoD 8570/8140 IAT Level II-compliant certification.

Responsibilities

Support delivery of the Joint Fires Network (JFN) Program through Agile process implementation, requirements traceability, and project management tooling optimization.
Translate mission requirements into structured, executable technical specifications in collaboration with JFN leadership and department managers.
Provide guidance on Agile best practices and release management workflows.
Administer and provide technical expertise for Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps across secure government networks.
Configure and maintain Jira workflows, roadmaps, automation schemes, and scheme configurations to support requirements traceability.
Plan, coordinate, and manage release schedules and deployment activities.
Lead teams handling customer feedback requirements.
Write user stories and acceptance criteria, and develop capability, tool, or system documentation.
Identify bottlenecks proactively and complete tasks in a timely manner.
Use metrics-driven continuous improvement in complex, mission-critical environments.