IT Jira Specialist

SAIC • San Diego, CA

3d • Hybrid

About The Position

The IT/JIRA Specialist (Agile Product Support SME) is a specialized technical and operational role supporting delivery of the Joint Fires Network (JFN) Program. The position enables Agile process implementation, requirements traceability, and project-management tooling optimization. It bridges operational leaders and technical development teams, working with JFN leadership and department managers to turn mission requirements into structured technical specifications and advising on Agile practices and release-management workflows.

The specialist serves as a principal administrator and technical expert for the Atlassian suite—including Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps—across secure government networks. The role configures and maintains workflows, roadmaps, and automation schemes to keep the JFN development lifecycle visible, organized, and on schedule. The position is hybrid, with office work in San Diego, VA.

Requirements

• U.S. citizenship and an active Top Secret clearance, with the ability to obtain a TS/SCI.
• Experience supporting DoD acquisition programs, military software factories, or tactical C4ISR/C2 network programs.
• At least 2 years of hands-on experience as a Jira and Confluence administrator, including demonstrated proficiency in Jira Advanced Roadmaps.
• Demonstrated experience in Agile Release Management, including planning, coordinating, and managing release schedules and deployment activities.
• Demonstrated experience applying Agile software practices and supporting the secure software development lifecycle (SecDevOps/SDLC).
• Demonstrated experience leading teams handling customer feedback requirements, writing user stories and acceptance criteria, and developing capability, tool, or system documentation.
• Expertise designing complex, conditional Jira workflows, automations, and scheme configurations to support requirements traceability.
• Excellent oral and written communication skills, including the ability to translate complex operational needs into clear technical requirements for technical and non-technical stakeholders.
• In-depth understanding of Scrum, Kanban, and Scaled Agile Frameworks (SAFe) for Government.
• Ability to take initiative, identify bottlenecks proactively, and complete tasks in a timely manner.
• Analytical mindset focused on metrics-driven continuous improvement in complex, mission-critical environments.
• Typical education and experience: bachelor's degree and 9 or more years of experience; master's degree and 7 or more years; or PhD or JD and 4 or more years.

Nice To Haves

• Active Atlassian Certified Professional certification, such as ACP-100 or ACP-120.
• Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), or SAFe Product Owner/Product Manager (POPM) certification.
• CompTIA Security+ or another DoD 8570/8140 IAT Level II-compliant certification.

Responsibilities

• Support delivery of the Joint Fires Network (JFN) Program through Agile process implementation, requirements traceability, and project-management tooling optimization.
• Bridge operational leaders and technical development teams, collaborating with JFN leadership and department managers to translate mission requirements into structured technical specifications.
• Provide guidance on Agile best practices and release-management workflows.
• Administer and provide technical expertise for Jira Software, Jira Service Management, Confluence, and Jira Advanced Roadmaps across secure government networks.
• Configure and maintain Jira workflows, roadmaps, automation schemes, and scheme configurations to support requirements traceability and an organized development lifecycle.
• Plan, coordinate, and manage release schedules and deployment activities.
• Support Agile software practices and the secure software development lifecycle (SecDevOps/SDLC).
• Lead teams handling customer feedback requirements; write user stories and acceptance criteria; develop capability, tool, or system documentation.
• Identify bottlenecks proactively and support metrics-driven continuous improvement in mission-critical environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior