IT Intern - Engineer - Customer Channels

Cintas•Mason, OH

About The Position

Cintas is seeking an IT Intern for its Customer Channels team, which manages and supports applications that customers use to pay bills, request changes, and purchase products. The intern will work with senior functional analysts and software developers on software development, planning and executing tests, creating and updating documentation, project management, and application support. The role requires effective communication with business partners and an aptitude for learning Cintas business processes. The intern will support the design, development, and upkeep of e-commerce websites, with attention to usability and visual appeal; assist with new features and website content; and collaborate with marketing and program teams on web pages promoting initiatives and events. The intern will help test website functionality, identify bugs, troubleshoot issues, and learn web development technologies and practices. They will learn how Customer Channels applications automate business processes and present assignments and solutions to multiple levels of management. The role offers experience with requirements planning and elicitation across the software development lifecycle, front-end web development, Java coding for online commerce sites, application-change testing, and SAP Commerce technologies and online development tools. This is a temporary, full-time, first-shift internship in the Office Administration job category, within Operations.

Requirements

Currently enrolled in an associate’s, bachelor’s, or master’s degree program in Computer Science, Information Systems, Software Engineering, or a related IT field.
Good understanding of HTML, CSS, JavaScript (ES6+), and modern web development concepts.
Working knowledge of React.js, including components, state, props, hooks, and API integration.
Hands-on experience building working web applications, prototypes, academic projects, or personal projects using React.js or similar technologies.
Familiarity with REST APIs, JSON, Git/GitHub, responsive web design, and basic software development practices.
Strong problem-solving skills, including the ability to translate requirements or ideas into functional prototypes and troubleshoot issues independently.
Strong collaboration, verbal, and written communication skills.
Ability to communicate effectively with business partners and aptitude to learn and understand Cintas business processes.

Nice To Haves

Exposure to other modern JavaScript technologies or frameworks such as Next.js, Node.js, Angular, or Vue.js.
Familiarity with JIRA and Microsoft 365 tools.
Experience with requirements planning and elicitation and managing requirements through the software development lifecycle.
Experience in front-end web development.
Experience in Java coding related to online commerce sites.
Experience planning and executing tests of application changes.
Experience with SAP Commerce technologies and online development tools.

Responsibilities

Support the design, development, and upkeep of e-commerce websites, focusing on user-friendliness and visual appeal.
Assist in adding features to improve the user experience.
Assist in updating and managing website content to ensure it is accurate and aligned with the organization’s mission.
Collaborate with marketing and program teams to create web pages promoting initiatives and events.
Help test website functionality, identify bugs, and troubleshoot issues to improve performance.
Learn how Customer Channels applications automate critical business processes.
Present assignments and developed solutions to multiple levels of management.
Participate in software development, planning and executing testing, creating and updating documentation, project management, and application support.