IT Integration Analyst

Chippewa Valley Technical College•Eau Claire, WI

23h

About The Position

The IT Integration Analyst designs, builds, and maintains integrations connecting the College’s enterprise and business systems. The role owns integration development, monitoring, standards, and documentation, and works with systems analysts, network operations, functional users, business stakeholders, and vendors to translate requirements into reliable, secure data flows. The position also performs business and systems analysis, provides technical and application support, and supports data conversion, correction, and reporting for processes spanning multiple systems. The analyst develops and supports integrations across enterprise applications, cloud platforms, and third-party systems, using APIs, middleware, file transfers, vendor-provided tools, and other integration technologies. The role maintains integration processes and related credentials and configurations, troubleshoots failures, validates integrations during implementations and updates, and documents standards, systems, and integration inventories. It also evaluates integration technologies, supports continuous improvement, and cross-trains IT staff. The College requires an associate’s degree in Computer Information Systems, Software Development, Computer Science, or a related field and at least five years of relevant work experience. A bachelor’s degree in a related field and one to two years of relevant experience is preferred. Relevant training and experience may be considered in addition to the required education. The College may limit applicant consideration from particular geographic regions where state policies, laws, or regulatory frameworks conflict with institutional standards or fiduciary responsibilities. The College seeks applicants who understand the value of diversity in higher education and are committed to respectful collaboration with people from varied backgrounds and to closing equity gaps. The position is offered with the College’s 2026 benefits package, which begins on the first date of employment.

Requirements

Associate’s degree in Computer Information Systems, Software Development, Computer Science, or a related field.
At least five years of relevant work experience with the required associate’s degree.
Experience developing, maintaining, or supporting integrations between enterprise applications, databases, or information systems.
Experience with APIs, web services, or other methods of exchanging data between systems.
Knowledge of software development life cycle practices, Git/source control, CI/CD processes, and change management.
Knowledge of integration platforms and middleware, such as Informatica IDMC, Boomi, MuleSoft, Azure Logic Apps, or comparable solutions.
Knowledge of REST and SOAP APIs, web services, batch processing, real-time integrations, event-driven architectures, and JSON, XML, and CSV formats.
Knowledge of cloud application services, containerization, and infrastructure automation technologies, such as Docker, Kubernetes, Azure Functions, Azure Container Apps, Terraform, and Ansible.
Knowledge of API authentication and security methods, including OAuth 2.0, API keys, certificates, and secure credential management.
Knowledge of ERP and CRM systems, such as Ellucian Banner, cloud ERP platforms, Salesforce, or TargetX.
Knowledge of Windows and Linux operating systems and ability to troubleshoot integrations across environments.
Ability to learn and apply new technologies, integration tools, and development practices as organizational needs evolve.
Ability to work effectively with technical staff, business stakeholders, and vendors.
Ability to adhere to IT risk management, data governance, FERPA, information-security, and accessibility standards.
Ability to demonstrate integrity, personal accountability, ethical behavior, quality standards, and sustainable practices.
Ability to think critically, solve problems, gather relevant information, use resources appropriately, and evaluate alternatives.
Ability to communicate clearly, concisely, and professionally in speech and writing, listen actively, read critically, and adapt communication to the audience.
Ability to recognize personal biases, adapt to different cultural situations, and interact respectfully with people from varied backgrounds.
Advanced technology skills, including Office 365 Suite and JIRA.
The College requires the minimum education credential specified for the role; relevant training and experience may be considered together with that education.

Nice To Haves

Bachelor’s degree in Computer Information Systems, Software Development, Computer Science, or a related field, with one to two years of relevant work experience.
Experience with SQL and at least one scripting or programming language, such as Python, PowerShell, or JavaScript.
Experience with integration platforms, middleware, or integration Platform as a Service (iPaaS) solutions.
Experience with software development practices, version control, automated deployments, or CI/CD processes.
Experience integrating ERP, HR, Finance, or Student Information Systems.
Experience supporting application integrations in a higher education environment.

Responsibilities

Design, develop, test, implement, and maintain integrations between College enterprise applications, cloud platforms, and third-party systems using APIs, middleware, file transfers, and other technologies.
Develop and support integrations with ERP, SIS, CRM, and other business applications using vendor-provided tools and APIs.
Collaborate with systems analysts, business stakeholders, and vendors to define integration requirements, data mappings, transformations, and processing schedules.
Develop and maintain SQL queries, scripts, and data transformation processes for system integration and data exchange.
Monitor integrations; implement error handling and alerting; troubleshoot failures; and resolve data-processing issues.
Maintain integration-related service accounts, API credentials, certificates, and authentication configurations in accordance with College information-security requirements.
Test and validate integrations during application implementations, upgrades, patches, and vendor releases to ensure continued functionality and data integrity.
Maintain integration standards, technical documentation, system diagrams, and an inventory of integrations.
Evaluate integration technologies, recommend improvements, and coordinate integration activities with internal IT teams and external vendors.
Provide application support, data correction, and reporting using database and business intelligence tools.
Provide cross-training to IT systems analysts and other IT staff on integration processes, tools, standards, and troubleshooting procedures.
Develop and maintain reusable integration components, scripts, deployment configurations, and infrastructure automation.
Apply IT risk management, data governance, FERPA, information-security, and accessibility standards.
Communicate and collaborate effectively with technical staff, business stakeholders, vendors, and people from diverse backgrounds.

Benefits

Three to four weeks of paid vacation based on years of service.
11 paid holidays.
Paid winter break, including at a minimum the days between Christmas and New Year’s holidays, with some exceptions for essential workers.
Paid summer break during the week of July 4th.
Four paid personal days.
Three weeks (15 days) of paid sick time annually, cumulative to 135 days (1,080 hours).
Paid bereavement time.
Paid volunteer time.
Tuition reimbursement up to $2,500 annually, subject to eligibility requirements.
Health insurance for employees and dependents, with a College contribution to an attached HSA of $3,400 annually for a family plan or $1,700 annually for a single plan.
Wellness incentive up to $600 for employees enrolled in CVTC health insurance.
$2,500 cash payment in lieu of College health insurance for employees with credible coverage from another source.
Dental insurance for employees and dependents.
Vision insurance for employees and dependents.
Life and long-term disability insurance premiums paid by CVTC.
Wisconsin Retirement System, with CVTC matching 7.2% and vesting after five years of credible service.
403(b) tax-deferred annuity program.
457(b) deferred compensation plan.
Section 125 flexible spending accounts.
Employee Assistance Program.
Professional development.
Certified Gold Level Family Friendly Workplace.
Access to College and public library resources for personal and professional use.
Free or low-cost services offered by CVTC program students.
Benefits begin on the first date of employment; there is no waiting period.