IT ANALYST III (ADMS/OT SYSTEMS INTEGRATION)
About The Position
The IT Analyst III (ADMS/OT Systems Integration) supports, integrates, maintains, and improves Versant Power’s Advanced Distribution Management System (ADMS) and connected Operational Technology systems. The role works across application, data, integration, and infrastructure layers to maintain reliable system operation and data exchange. It collaborates with OT, IT, Cybersecurity, Engineering, Operations, vendors, and service providers throughout system configuration, testing, implementation, troubleshooting, and ongoing support. This is an individual-contributor role without personnel management responsibilities. The position is based in Bangor and reports to the Manager of Operational Technology. The normal schedule is Monday through Friday, with additional hours potentially required for system maintenance, project implementations, critical incidents, emergency response, and storm restoration. Participation in an on-call rotation is required.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, or a related field; equivalent education and relevant experience will be considered.
- Five or more years of experience in application support, systems integration, systems administration, operational technology, or a related technical field.
- Experience supporting complex, integrated, or mission-critical applications.
- Experience troubleshooting across application, data, integration, and infrastructure layers.
- Experience supporting system implementations, upgrades, integrations, or other significant technical changes.
- Strong knowledge of system architecture, application support, integrations, testing, and production operations.
- Strong analytical, troubleshooting, and root-cause analysis skills.
- Working knowledge of databases, queries, APIs, interfaces, logs, monitoring tools, and data-integration concepts.
- Ability to translate operational requirements into technical tasks and testable outcomes.
- Ability to assess dependencies and impacts across connected systems.
- Strong technical documentation, communication, and cross-functional coordination skills.
- Ability to manage multiple incidents, assignments, and project activities in a mission-critical environment.
- Valid driver’s license and willingness to travel occasionally.
Nice To Haves
- Experience supporting ADMS, OMS, SCADA, GIS, EMS, or other electric utility systems.
- Understanding of electric distribution operations, outage management, switching, dispatch, or grid-model processes.
- Experience with Windows Server, Linux, SQL, scripting, automation, Kubernetes, or containerized applications.
- Experience supporting NERC CIP or other critical-infrastructure requirements.
- Experience working with application vendors and managed service providers.
Responsibilities
- Administer, configure, monitor, and troubleshoot ADMS and related operational applications.
- Support integrations between ADMS and connected systems, including OMS, GIS, SCADA, and other utility platforms.
- Monitor and troubleshoot interfaces, APIs, data exchanges, system dependencies, and infrastructure components.
- Analyze complex issues across application, data, integration, and infrastructure layers using structured troubleshooting and root-cause analysis.
- Develop and execute functional, integration, regression, and operational test plans.
- Coordinate application changes, patches, upgrades, and deployments across development, test, user acceptance, and production environments.
- Validate system functionality, data integrity, and upstream and downstream impacts following system changes.
- Coordinate technical work with internal teams, operational stakeholders, vendors, and service providers.
- Support Windows Server, Linux, database, Kubernetes, and containerized components associated with ADMS and related applications.
- Maintain system diagrams, data flows, configurations, procedures, test results, change records, and troubleshooting documentation.
- Support cybersecurity controls, vulnerability remediation, access reviews, change management, and applicable NERC CIP requirements.
- Participate in on-call support, incident response, disaster recovery, storm restoration, and emergency operations.
- Identify opportunities to improve system reliability, monitoring, integration methods, support processes, and operational efficiency.
- Share technical knowledge and provide training to team members and system users.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
