Integration Analyst

Abbott

2d•$61,300 - $122,700•Remote

About The Position

The Integration Analyst is the primary owner of Exacts’ EHR HL7 interfaces, including internal EHR integrations with other systems and external order and result interfaces with healthcare partners. The analyst coordinates technical design, analysis, validation, and issue triage to implement and support assigned interfaces, collaborating with client implementation project managers, operational teams, technical teams, and external partner teams. The role builds new integrations, improves existing ones, troubleshoots interface issues, and monitors error work queues to identify data quality trends and make corrections. It includes a rotating on-call responsibility. The position is remote in the United States, with travel between Madison locations and approximately 5% travel.

Requirements

Bachelor’s degree in Engineering, Physics, Computer Sciences, Math, Information Systems, Statistics, or a related field; alternatively, a high school diploma/GED and 4 years of relevant experience in lieu of a bachelor’s degree.
At least 3 years of IT experience supporting system integrations.
Ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Strong analytical, technical, and troubleshooting skills; ability to analyze data, solve problems, and clearly communicate solutions.
Ability to understand data structures, parse HL7 and XML, and document technical specifications detailing data elements and HL7 message structures.
Ability to understand organizational requirements and their technical impact.
Ability to work in a complex, multi-channel communication environment and collaborate across functions to resolve complex issues.
Ability to coordinate multiple stakeholders and activities, track tasks, establish next steps, and hold owners accountable.
Excellent communication and interpersonal skills, attention to detail, and critical-thinking ability.
Ability to lift up to 10 pounds for approximately 5% of a typical working day and use a mobile device, tablet, or computer and/or type for approximately 90% of a typical working day.
Ability and means to travel between Madison locations.
Availability for rotating on-call responsibilities.

Nice To Haves

Epic Bridges certification.
At least 3 years of experience with the Corepoint interface engine or a similar system.

Responsibilities

Manage the full interface application development cycle, including analysis, design, specification, implementation, go-live, and support.
Build and support integrations between the EHR and other systems using the Corepoint interface engine.
Work with application teams, subject matter experts, and third-party application experts to establish interface business needs, document requirements, and configure interfaces accordingly.
Partner with external interface project teams to build new connections.
Work with internal networking resources to configure and troubleshoot VPNs with external interface partners.
Diagnose and resolve interface-related issues with internal and external groups.
Coordinate interface build, validation, cutover planning, and go-live activities with cross-functional experts, vendors, and application analysts.
Work with implementation project managers to achieve high-quality results and meet deadlines.
Communicate project challenges and roadblocks to relevant stakeholders and management.
Monitor live interfaces proactively and collaborate with experts to resolve problems permanently.
Define how source-system data will be transported to target systems and troubleshoot the transport mechanism.
Analyze and transform internal and external data into appropriate formats for HL7 messaging.
Interpret project scope and business requirements and create technical specifications for datasets, data elements, and HL7 message structures.
Communicate with technical and non-technical audiences through meetings, virtual sessions, email, and phone calls.
Track tasks, define next steps, identify owners, and coordinate activities involving vendors, subject matter experts, interface engine developers, and end users.
Monitor error work queues, assess data quality trends, and make corrections when necessary.
Support and comply with company Quality Management System policies and procedures; uphold company mission and values; and maintain regular, reliable attendance.
Perform duties involving lifting up to 10 pounds, computer or mobile-device use and typing, and travel between Madison locations.