Integration Analyst

BlueGrace Logistics • Riverview, FL

8h

About The Position

The Integration Analyst designs and implements data connections between customers’ external systems—such as ERP or TMS platforms—and BlueGrace systems. The role works with customer IT teams and internal implementation and business stakeholders to identify integration requirements while accounting for system capabilities and architecture limitations. It may also involve preparing design documentation, process maps, and development work items.

The analyst reviews customer business processes, collaborates on integration process flows, documents requirements, tests integrations, manages go-live deployments and configurations, and troubleshoots issues throughout the integration lifecycle. The role requires effective communication with customer management and IT teams, attention to detail, adaptability to changing requirements, and the ability to manage multiple implementations within mutually defined timelines. Candidates must already be authorized to work in the United States without sponsorship; temporary work authorization, including OPT, and residence outside the United States are not accepted.

Requirements

• Excellent organizational and communication skills, including the ability to manage multiple implementations simultaneously.
• Basic understanding of APIs and SFTP protocols.
• Ability to read and follow JSON, XML, X12 (EDI), and CSV/XLS formats.
• Professional working experience with development tools in a support role, such as Postman, Azure (including tables, DevOps, and queues), and SQL.
• Strong attention to detail when meeting specifications, testing, and troubleshooting.
• Strong analytical capabilities to manage varying levels of complexity, with a process-improvement mindset.
• Ability to work in a team, communicate effectively, understand ambiguous processes, and meet short, mutually defined timelines.
• Must be currently authorized to work in the United States without sponsorship; candidates on temporary work authorization, including OPT, or residing outside the United States are not eligible.

Responsibilities

• Review customers’ current-state business processes and identify mid-level trigger points or processes that move an order through its lifecycle, from entry through close.
• Communicate requirements with customer management through email and meetings; discuss technical features and review API and EDI documentation with customer IT teams.
• Collaborate with the internal business team to determine an optimal process flow that meets requirements and fits BlueGrace capabilities.
• Prepare design documentation, including Statements of Work, process flows, mapping documents, and DevOps work items.
• Complete end-to-end testing scenarios with customers, review sample requests, identify discrepancies, and communicate issues that could cause requests to fail.
• Manage go-live deployments and configurations and provide immediate post-launch support.
• Troubleshoot issues throughout the integration lifecycle.
• Support ad-hoc projects related to ongoing customer development.
• Manage multiple implementations and adapt productively as processes and requirements change.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed