Integration Analyst

MRC Global•La Porte, TX

About The Position

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. This role is responsible for providing a full range of Customer Integration Services by actively analyzing customer sales and consignment metrics, providing regular customer-specific reporting, and assisting Customer Integration Team Members in operational day-to-day duties and other assigned Integration tasks. This includes developing and offering sound and creative solutions relative to business processes, servicing branch issues, managing inventory reviews, physical customer inventories, and setting up and maintaining Consignments and VMI locations.

Requirements

High school diploma plus two-year college degree or High School diploma and 5 years’ experience in a business office.
Strong PC skills with extensive knowledge of Microsoft Office products, including proficiency in Excel analytics, working experience in Access databases, and the ability to learn MRC-specific software.
Experience in creating reports and dashboards with Power BI.
Must have critical thinking skills and the ability to analyze various datasets to meet requirements.
Outstanding verbal/written communication skills and ability to provide high-level support to meet deadlines.
Demonstrate excellent customer service skills.
Strong business math and analytical skills to accurately understand, calculate, and analyze implementation and process data.
Ability to establish working rapport with all levels of management, customers, corporate employees, and other branch personnel using proper phone etiquette and other effective interpersonal skills.
Ability to handle stress caused by meeting customer demands.
Ability to contribute to the quality process by learning new procedures and functions as needed.
Must have thorough knowledge of all MRC Global policies, procedures, and business operations, and maintain confidential information.
Ability to provide documentation verifying legal work status.
Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions; and to respond to inquiries.
Ability to understand and comply with MRC Global guidelines & expectations, to include Code of Conduct and Conflict of Interest guidelines.

Responsibilities

Pull various customer data for analysis and reporting on customer projects.
Create flow charts for various projects and support Project Managers during implementation of new or existing customer initiatives.
Analyze customer sales and business data to develop catalog proposals and inventory recommendations.
Create customer plant matrixes for Ecommerce Integrations.
Perform root cause analysis to assist in AR reduction.
Provide Bar Code labels for IO locations.
Provide usage reviews for MRC Global managed IO locations.
Support Customer Integrations team members on various tasks and customer reporting needs.
Support Director with EOM reporting and team assignment postings.
Build and maintain sustainable reporting for team members.
Perform other duties and/or projects as assigned.
Take reasonable care for the safety and health of yourself and others.
Report workplace hazards, injuries, or illness immediately.