Workday Integration Analyst

ThedaCare

1d•Hybrid

About The Position

The Application Analyst II is responsible for configuring and supporting ThedaCare software applications and maintaining the integrity of the databases used to support a ThedaCare customer. Works closely with operations to gather requirements needed for system build and solutions. Serves as a liaison and coordinates issue response and resolution with vendor technical support. Assists in the development of risk mitigation strategies for application implementation and maintenance, and possesses system integration expertise. In this role...Workday Integration Analyst is responsible for supporting, configuring, developing, testing, and maintaining ThedaCare’s Workday integration environment across Finance, Payroll, Supply Chain, and HR. The role provides daily production support by monitoring more than 130 integrations, troubleshooting errors, managing vendor and payroll file transfers, correcting data and configuration issues, rerunning or rescheduling integrations, and coordinating resolutions with functional teams and Workday Support. The analyst develops and maintains integrations using Core Connectors, EIBs, Document Transformations, Workday Studio, calculated fields, reports, XML/XSLT, APIs, and web services. Additional responsibilities include supporting Workday upgrades and Open Enrollment, managing integration security through ISUs and ISSGs, performing comprehensive testing and validation, deploying integrations across Workday environments, and maintaining technical documentation, change logs, and troubleshooting guides.

Requirements

Associate's degree required
Minimum of 2 years IT experience

Nice To Haves

Bachelor's degree preferred
Health Care or IT experience preferred
Workday or similar system experience preferred

Responsibilities

Researches and implements enhancements or software configuration that optimizes and streamlines the application functionality to meet end user and business requirements.
Provides data or application expertise for projects and key initiatives.
Works collaboratively with end users and other information services team members to develop a solution that meets business requirements and is supported by best practice.
Builds problem-solving partnerships with customers, colleagues, and vendors.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/departments.
Identifies resolutions to complex questions from end users in a timely, positive, and professional manner.
Respectfully addresses situations or communicates decisions to ensure customer concerns or needs are met.
Demonstrates professionalism with customers and vendors.
Researches and understands impacts of integrated system changes and impacts to outside systems.
Develops, implements, and monitors standards and best practices that will streamline workflows and maintenance within the applications supported.
Identifies, participates, and leads process improvement and problem solving in the work to decrease defects/barriers, enhance customer satisfaction, and reduce waste and/or cost.
Manages vendor relationships to ensure timely escalation and responsiveness.
Supporting, configuring, developing, testing, and maintaining ThedaCare’s Workday integration environment across Finance, Payroll, Supply Chain, and HR.
Provides daily production support by monitoring more than 130 integrations, troubleshooting errors, managing vendor and payroll file transfers, correcting data and configuration issues, rerunning or rescheduling integrations, and coordinating resolutions with functional teams and Workday Support.
Develops and maintains integrations using Core Connectors, EIBs, Document Transformations, Workday Studio, calculated fields, reports, XML/XSLT, APIs, and web services.
Supporting Workday upgrades and Open Enrollment.
Managing integration security through ISUs and ISSGs.
Performing comprehensive testing and validation.
Deploying integrations across Workday environments.
Maintaining technical documentation, change logs, and troubleshooting guides.