IT - Innovation & AI Technology Internship (Hybrid)

TruStage • Madison, WI

7d • $18 - $28 • Onsite

About The Position

The IT – Innovation & AI Technology Internship is a 10-week, full-time internship from June 1, 2027, through August 6, 2027, based in person at TruStage’s office at 5910 Mineral Point Road in Madison, Wisconsin. Two positions are available. The internship is part of TruStage’s Emerging Professional Program, which supports graduating students through company guidance, cultural integration, professional connections, and consideration for potential future opportunities. The role is intended for students pursuing an undergraduate degree with an expected graduation date of December 2027 or later. It is not eligible for a housing stipend.

The intern will gain hands-on experience supporting artificial intelligence initiatives within IT, applying academic knowledge while learning how AI, automation, data analytics, and emerging technologies can improve business processes and employee experiences. Working with IT professionals, the intern will contribute to research, development, testing, and implementation of AI-driven solutions and innovation projects.

The position is at TruStage, an organization focused on making a brighter financial future accessible to everyone and developing insurance and financial services solutions. TruStage describes its workplace as diverse and inclusive, and highlights flexibility, work-life balance, career growth, and retirement assistance. A resume is required to apply. TruStage may use an AI tool to generate an application screening score; recruiters use that score as one component of their review, and applicants may opt out.

Requirements

• Currently pursuing an associate’s degree or higher in Information Technology, Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.
• Students pursuing an undergraduate degree must have an expected graduation date of December 2027 or later.
• Strong analytical, critical thinking, problem-solving, and decision-making skills.
• Excellent verbal and written communication skills.
• Demonstrated interpersonal and customer service skills.
• Ability to learn quickly and adapt to new technologies and business needs.
• Intellectual curiosity and a strong desire to explore emerging technologies and innovation.
• Candidates who now or in the future require company sponsorship for an immigration-related employment benefit are not eligible to apply.

Nice To Haves

• Strong interest in Artificial Intelligence, Generative AI, machine learning, automation, and digital transformation.
• Experience through coursework, personal projects, hackathons, research, or internships in Generative AI, prompt engineering, Retrieval-Augmented Generation (RAG), machine learning, data analytics and visualization, or software development.
• Familiarity with Python, SQL, JavaScript, or other programming languages.
• Exposure to Microsoft AI technologies, including Microsoft Copilot, Azure AI Services, Azure OpenAI Service, Power Platform, or Power Automate.
• Familiarity with Git/GitHub, APIs, cloud platforms (Azure preferred), and modern development practices.
• Understanding of data privacy, security, and responsible AI concepts.

Responsibilities

• Research, evaluate, and document emerging AI technologies, tools, and industry trends.
• Assist in developing, testing, and implementing AI-powered solutions, automations, and business process improvements.
• Support Generative AI initiatives, including prompt development, experimentation, testing, and optimization.
• Assist with data collection, preparation, validation, and analysis for AI and analytics projects.
• Create and maintain documentation, user guides, knowledge articles, and project materials.
• Collaborate with technical and business stakeholders to gather requirements and identify opportunities for AI adoption.
• Support proof-of-concept projects involving AI, machine learning, automation, or intelligent assistants.
• Assist in evaluating AI outputs for quality, accuracy, usability, and business value.
• Participate in project meetings, brainstorming sessions, and innovation workshops.
• Communicate project updates, findings, recommendations, and technical concepts to team members and stakeholders.
• Follow established IT, cybersecurity, data privacy, and responsible AI practices and standards.

Benefits

• Eligible employees may enroll in medical coverage.
• Employee assistance program.
• 401k plan.
• TruStage describes its benefits and workplace offerings as including flexibility, work-life balance, career growth, and retirement assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Associate degree