IT - Innovation & AI Technology Internship (Hybrid)

TruStage•Madison, WI

5d•Onsite

About The Position

This internship provides hands-on experience supporting artificial intelligence initiatives within TruStage’s IT organization. The intern will apply academic knowledge in a professional environment while learning how AI, automation, data analytics, and emerging technologies can improve business processes and employee experiences. Working with IT professionals, the intern will contribute to research, development, testing, and implementation of AI-driven solutions and innovation projects. The internship runs from June 1, 2027, through August 6, 2027, for 10 weeks at 40 hours per week. It is in person at TruStage’s office at 5910 Mineral Point Road, Madison, Wisconsin. Two positions are available. This internship is part of the Emerging Professional Program, which supports graduating students as they develop company knowledge, integrate into the organization, build connections, and potentially be considered for future opportunities at TruStage. The role is not eligible for a housing stipend. Applicants who now or in the future require company sponsorship for an immigration-related employment benefit are not eligible.

Requirements

Currently pursuing an associate’s degree or higher in Information Technology, Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.
Strong analytical, critical-thinking, problem-solving, and decision-making skills.
Excellent verbal and written communication skills.
Demonstrated interpersonal and customer service skills.
Ability to learn quickly and adapt to new technologies and business needs.
Intellectual curiosity and a strong desire to explore emerging technologies and innovation.
Pursuing an undergraduate degree with an expected graduation date of December 2027 or later.
A resume is required to apply.
Candidates who now or in the future require company sponsorship for an immigration-related employment benefit are not eligible.

Nice To Haves

Strong interest in artificial intelligence, Generative AI, machine learning, automation, and digital transformation.
Experience through coursework, personal projects, hackathons, research, or internships in Generative AI, prompt engineering, Retrieval-Augmented Generation (RAG), machine learning, data analytics and visualization, or software development.
Familiarity with Python, SQL, JavaScript, or other programming languages.
Exposure to Microsoft AI technologies, including Microsoft Copilot, Azure AI Services, Azure OpenAI Service, Power Platform, or Power Automate.
Familiarity with Git/GitHub, APIs, cloud platforms (Azure preferred), and modern development practices.
Understanding of data privacy, security, and responsible AI concepts.

Responsibilities

Research, evaluate, and document emerging AI technologies, tools, and industry trends.
Assist in developing, testing, and implementing AI-powered solutions, automations, and business process improvements.
Support Generative AI initiatives, including prompt development, experimentation, testing, and optimization.
Assist with data collection, preparation, validation, and analysis for AI and analytics projects.
Create and maintain documentation, user guides, knowledge articles, and project materials.
Collaborate with technical and business stakeholders to gather requirements and identify opportunities for AI adoption.
Support proof-of-concept projects involving AI, machine learning, automation, or intelligent assistants.
Help evaluate AI outputs for quality, accuracy, usability, and business value.
Participate in project meetings, brainstorming sessions, and innovation workshops.
Communicate project updates, findings, recommendations, and technical concepts to team members and stakeholders.
Follow established IT, cybersecurity, data privacy, and responsible AI practices and standards.