IT Infrastructure Admin
About The Position
The IT Infrastructure Admin administers, secures, and supports the company’s network, server, cloud, and endpoint infrastructure. The role provides hands-on troubleshooting, maintenance, project implementation, and technical support to help ensure reliable business operations. The position maintains infrastructure and business applications, implements security controls, monitors backup and recovery systems, and keeps technical documentation current. Occasional after-hours maintenance, emergency support, or travel may be required. Duties may change according to business needs, and the listed responsibilities are not exhaustive.
Requirements
- Five years of relevant IT experience with hands-on administration of both enterprise networks and Windows server environments.
- Working knowledge of TCP/IP, switching and routing, firewalls, Active Directory, Microsoft 365, system security, and backup and recovery.
- Strong troubleshooting, communication, documentation, prioritization, and independent problem-solving skills, with a track record of owning results.
Nice To Haves
- Associate’s or bachelor’s degree in IT or a related field; equivalent education and experience will be considered.
- Relevant Microsoft, Cisco, CompTIA, or AWS certifications.
- Experience with AWS/Azure, Meraki/Cisco, PowerShell, virtualization, and enterprise security or monitoring tools.
- Experience with Jira or another ITSM/ticketing platform and AI or automation tooling.
Responsibilities
- Install, maintain, and troubleshoot Windows servers, Active Directory, Group Policy, DNS, DHCP, and virtualization platforms.
- Administer LAN/WAN and wireless networks, VPNs, firewalls, switches, routers, and VoIP services.
- Oversee the 24/7 external monitoring provider, respond to its alerts and escalations, and hold it to service levels.
- Support Microsoft 365, Exchange Online, Teams, SharePoint, cloud infrastructure including AWS, and hybrid identity services.
- Maintain endpoint devices, software deployments, system updates, patching, and user access; resolve escalated technical issues.
- Implement security controls, endpoint protection, MFA, vulnerability remediation, and system hardening; coordinate with security partners.
- Monitor backup and recovery systems, conduct restore testing, and assist with business continuity and disaster recovery.
- Evaluate and support business applications; assist with upgrades, testing, rollouts, documentation, and user training.
- Maintain network diagrams, inventories, procedures, and monitoring; use scripting and automation to improve reliability and efficiency.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
