IT Infrastructure Engineer
About The Position
Performs professional engineering work involving the design, implementation, administration, maintenance, automation, monitoring, and security of the County's enterprise information technology infrastructure. The role supports one or more enterprise technology disciplines, including network infrastructure, wireless networking, virtualization, enterprise storage, cloud platforms, Microsoft 365, identity services, cybersecurity, automation, and disaster recovery. Work includes planning, implementing, troubleshooting, documenting, securing, and optimizing enterprise technology systems to provide highly available, resilient, and secure services for County departments and affiliated agencies. Responsibilities develop across the classification series, from operational support to enterprise architecture, technical leadership, strategic planning, and technology governance. Engineers may be assigned to enterprise routing and switching, wireless infrastructure, firewalls and network security, server infrastructure, virtualization, storage, cloud infrastructure, Microsoft 365, identity and access management, operational cybersecurity, infrastructure automation, disaster recovery, monitoring and observability, or enterprise backup and recovery. Current technologies include Cisco, HPE Aruba, Meraki, Check Point, Microsoft Azure, Oracle Cloud Infrastructure, Microsoft 365 G5, Red Hat Enterprise Linux, VMware, HPE Storage, Veeam, and Red Hat Ansible Automation Platform. The posting describes three classification levels. Infrastructure Engineer I requires an associate degree in a related field and 0–2 years of experience; Infrastructure Engineer II requires an associate or bachelor's degree and 2–5 years of experience; Infrastructure Engineer III prefers a bachelor's degree and requires 5–8 years of experience. Starting salaries listed are $70,158.40 annually for Engineer I and $77,334.40 and $81,224.00 annually for Engineer II. The posting does not state a starting salary for Engineer III. Candidates must be able to perform the essential functions, with or without reasonable accommodation, and must possess and maintain a valid Florida driver's license. A comparable combination of related training and experience may substitute for minimum qualifications, except where licensure is required.
Requirements
- Graduate of an accredited high school or trade school, or possess an equivalent diploma.
- Possess and maintain a valid Florida driver's license.
- A comparable combination of related training and experience may substitute for minimum qualifications, except where licensure is required.
- Engineer I: Associate degree in Information Technology, Computer Science, Engineering, Cybersecurity, or a related field; 0–2 years of experience.
- Engineer II: Associate or bachelor's degree; 2–5 years of experience.
- Engineer III: 5–8 years of experience; bachelor's degree preferred.
- Technical knowledge and skills include enterprise networking, cloud computing, cybersecurity, Microsoft 365, virtualization, storage, Linux administration, automation, and enterprise architecture.
- Analytical skills include root cause analysis, problem solving, capacity planning, performance optimization, and risk assessment.
- Professional skills include written communication, presentation skills, technical documentation, vendor coordination, and customer service.
- Leadership skills include mentoring, project leadership, collaboration, strategic planning, and technology governance.
- Engineer I competencies include basic switching, VLAN configuration, Layer 2 troubleshooting, wireless deployments, basic server administration and virtualization, Microsoft 365 administration, executing existing Ansible playbooks, and basic cloud administration.
- Engineer II competencies include enterprise routing and switching, firewall administration, wireless troubleshooting, virtualization and SAN administration, Microsoft 365 administration, identity management, and developing automation playbooks.
- Engineer III competencies include enterprise architecture implementation, data center networking, advanced firewall administration, enterprise virtualization, storage architecture, hybrid cloud, Microsoft 365 enterprise administration, cybersecurity engineering, and automation development.
Nice To Haves
- Engineer I preferred certifications: CCST, Network+, MS-900, or RHCSA.
- Engineer II preferred certifications: CCNA, Aruba ACNA, SSCP, RHCSA, or Red Hat Ansible certification.
- Engineer III preferred bachelor's degree and certifications: CCNP Enterprise, CCSA, SSCP, AZ-305, VMware VCP, or RHCE.
Responsibilities
- Design, implement, maintain, and support enterprise infrastructure.
- Configure, troubleshoot, and optimize enterprise network systems.
- Administer virtualization, storage, and cloud platforms.
- Implement and maintain enterprise cybersecurity controls.
- Develop and maintain infrastructure automation.
- Participate in disaster recovery and business continuity planning.
- Produce and maintain technical documentation.
- Participate in architecture reviews and technology evaluations.
- Lead or participate in infrastructure projects.
- Mentor junior engineers.
- Collaborate with vendors and business stakeholders.
- Participate in emergency response activities as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
