IT Infrastructure Engineer

News-Press & Gazette Company•Saint Joseph, MO

5d•Hybrid

About The Position

News-Press & Gazette Company (NPG) is seeking a self-motivated, enthusiastic Infrastructure Engineer with excellent communication and problem-solving skills who is willing to take on new opportunities. The Infrastructure Engineer will be based at our corporate office in St. Joseph, Missouri, with opportunities for Hybrid - Remote work to support NPG employees. NPG is a news and media company with investments in online education, manufacturing, and technological infrastructure companies. We are dedicated to delivering high-quality information and services and fostering a collaborative and innovative work environment that encourages professional growth and development. As an Infrastructure Engineer, you will play a crucial role in ensuring the smooth operation of our IT infrastructure, directly impacting the productivity and efficiency of our employees across multiple locations.

Requirements

High school diploma or GED
Valid Missouri driver’s license with an acceptable MVR and adequate insurance, or the ability to obtain one
Ability to participate in a shared 24x7 on-call rotation
Strong knowledge of networking concepts and protocols
Excellent analytical and troubleshooting skills
Strong written and verbal communication skills
2+ years of experience working with Active Directory
Successful completion of a pre-employment background check and drug screening

Nice To Haves

Associate or Bachelor's degree in IT or a related field
Previous IT Service Desk or Helpdesk experience
Experience with virtualization technologies (e.g., VMware, Hyper-V)
Experience with AWS, Azure, or other cloud platforms
3+ years of experience working with layer 3 Cisco switches
3+ years of experience administering Windows Server

Responsibilities

Troubleshoot and replace failed hardware; install and troubleshoot software
Purchase and deploy infrastructure hardware; manage hardware inventory
Manage company Domain Controllers, Active Directory, DNS, and DHCP services
Administer company email environment
Lead and manage IT projects
Collaborate with team members on various IT projects
Develop and maintain documentation for IT processes and procedures
Ensure network security and compliance with company policies
Manage networks, including telecommunication, internet connection, switches, and routers
Manage datacenters, including SANs and physical servers
Administer Windows and Linux servers
Administer VMWare vSphere
Design and implement infrastructure components such as networks, applications, and virtual environments
Work closely with broadcast engineers, other system technical personnel, and third-party vendors
Provide excellent customer support