IT Infrastructure Engineer

Leading The Way•Atlanta, GA

About The Position

The IT Infrastructure Engineer is responsible for the design, stability, and security of Leading The Way’s IT environment, including servers, cloud platforms, identity systems, and core infrastructure supporting global operations. The role ensures systems are reliable, secure, and scalable for current and future needs. The engineer also provides escalation support for complex Help Desk issues and works independently while supporting the broader team. Leading The Way is a Christian media ministry that broadcasts television, radio, and digital programs in 28 languages across six continents. Its global operations include offices in the USA, Canada, Australia, and England, as well as ministry initiatives involving satellite television, digital media, field teams, prayer campaigns, and international evangelistic events. Applicants are expected to be Christian, sense a calling to ministry work, be competent in the role, and demonstrate commitment to their responsibilities and the ministry. Employees must be members in good standing of a church whose doctrinal convictions do not conflict with LTW’s, subscribe to LTW’s Statement of Faith, avoid public statements conflicting with it, and conduct themselves consistently with its beliefs. Leading The Way is an equal-opportunity employer and a Christian, nonprofit, religious organization.

Requirements

  • 5–8 years of experience in systems administration or infrastructure engineering.
  • Strong experience with virtual environments such as VMware, Hyper-V, or similar.
  • Experience with cloud infrastructure such as Azure, AWS, or Google Cloud.
  • Solid understanding of networking, security principles, and best practices.
  • Experience with backup, disaster recovery, and business continuity planning.
  • Christian faith and a sense of calling to work within the ministry.
  • Competence in performing the duties of the position and commitment to the role and ministry.
  • Membership in good standing of a church whose doctrinal convictions and statement of faith do not conflict with LTW’s; employees must subscribe to LTW’s Statement of Faith.

Nice To Haves

  • Familiarity with scripting or automation such as PowerShell, Bash, or similar.

Responsibilities

  • Manage and maintain physical and virtual server infrastructure.
  • Administer cloud platforms such as Azure, AWS, or similar, and hybrid environments.
  • Oversee identity and access management, including Active Directory, Entra ID, SSO, and MFA.
  • Ensure system security, patching, and vulnerability management across environments.
  • Monitor system performance, uptime, and capacity, and proactively address risks.
  • Manage backup and disaster recovery solutions to ensure data integrity and availability.
  • Support network infrastructure, including firewalls, VPNs, and connectivity across locations.
  • Lead infrastructure projects such as migrations, upgrades, and implementations.
  • Collaborate with vendors and external partners on infrastructure and security services.
  • Develop and maintain technical documentation and system architecture diagrams.
  • Provide escalation support for complex technical issues from the Help Desk.

Benefits

  • Medical, dental, and vision insurance.
  • Group term life insurance.
  • Long-term disability insurance.
  • Eligibility after one year to participate in a 403(b) retirement plan; LTW currently contributes 9% of salary and matches a portion of employee contributions.
  • Vacation, holiday, personal, and sick pay.
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