IT Facilities Operations Coordinator

City of San Antonio•San Antonio, TX
•$47,830 - $71,746•Onsite

About The Position

Under general direction, the IT Facilities Operations Coordinator manages and promotes a municipal facility and exercises direct supervision over assigned staff. The role is based at the Alamo Regional Security Operations Center (ARSOC), 638 Davy Crockett Rd., San Antonio, TX 78226. Work is primarily inside an office environment, includes an on-call rotation, and the schedule may change based on mission or business needs. The coordinator prepares the annual program budget, supervises maintenance and administrative personnel, coordinates events across departments and partners, and promotes facility use. The role also handles purchasing and accounting procedures for multi-site facilities, initiates safety and security programs for IT rooms, manages short-term IT room service and move contracts, and oversees facility maintenance and improvements.

Requirements

  • Bachelor's degree from an accredited college or university, with major coursework in Business or Public Administration or a related field; substitutions described in the posting may apply.
  • Two years of experience managing public facilities, organizing large-scale indoor events, or promoting any type of public facility; substitutions described in the posting may apply.
  • Valid Class C Texas Driver's License.

Nice To Haves

  • Experience scheduling, tracking, and coordinating IT equipment moves.
  • Experience with Microsoft Office 365 tools.
  • Experience with asset and change management and financial software such as Remedy and SAePS.
  • Experience with room numbering and building identifiers.
  • Familiarity with telecommunications and utility room standards.
  • Knowledge of clearance regulations within telecom and utility enclosures.
  • Understanding of service contracts and pricing.

Responsibilities

  • Prepare the annual program budget, including capital expenditures, revenue projections, staffing requirements, and operating and maintenance expenditures.
  • Supervise maintenance and administrative personnel and participate in hiring, training, scheduling, and evaluating employees.
  • Plan and schedule events requiring coordination across departments and partners.
  • Promote the availability and utility of the facility through public contacts, media promotion, or direct solicitation of events.
  • Prepare purchase requisitions, statements, and invoices, and perform other accounting procedures for multi-site facilities.
  • Initiate safety and security programs within and for IT rooms and for people working in them.
  • Manage short-term contract agreements for IT room services and moves.
  • Oversee facility maintenance and plan improvements.
  • Perform related duties and fulfill responsibilities as required.
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