Facilities Operations Coordinator

Crunch Fitness - JFF North America•North Charleston, SC

About The Position

The Facilities Operations Coordinator supports day-to-day facilities operations across assigned market locations. The role focuses on maintaining company standards, conducting monthly facility audits, managing parts ordering and procurement, monitoring maintenance activity, and delivering accurate reporting to market and facilities leadership. Its objective is to improve facility consistency, accountability, operational efficiency, and cost control. The coordinator conducts audits and tracks corrective actions; manages parts ordering and procurement; monitors work orders and preventive maintenance; prepares reports on facility performance and spending; and coordinates vendors and facility improvement projects. Frequent travel between assigned market locations is required. The role is full-time, salaried, and non-exempt.

Requirements

  • Strong organizational and administrative skills with keen attention to detail.
  • Proficiency in Microsoft Excel, reporting tools, and data management software.
  • Demonstrated experience with purchasing, procurement, or vendor coordination.
  • Ability to identify operational deficiencies and drive consistent follow-through.
  • Strong written and verbal communication skills.
  • Ability to manage multiple locations and competing priorities.
  • Ability to travel frequently between assigned market locations.
  • Ability to stand, walk, bend, reach, climb ladders, and move throughout facility locations during audits and inspections.
  • Ability to lift, carry, move, or position equipment, parts, or supplies weighing up to 50 pounds independently, and heavier items with assistance.
  • Comfort working in active fitness facility environments, including exposure to loud noises, active equipment, and varying indoor and outdoor temperatures.
  • Visual acuity to conduct detailed quality audits, inspect facility conditions, and review electronic records and reports.

Nice To Haves

  • Previous facilities management, maintenance, or multi-unit operations experience.

Responsibilities

  • Conduct monthly facility audits at each assigned location using established company standards.
  • Identify, document, and photograph deficiencies; communicate findings and track corrective actions through resolution.
  • Travel frequently to assigned market locations.
  • Manage parts ordering for assigned locations, including fitness equipment and general facility needs.
  • Oversee market procurement using approved vendors and purchasing guidelines.
  • Obtain competitive pricing, monitor inventory, and identify cost-saving opportunities.
  • Monitor ServiceChannel activity, including open work orders, aging tickets, and repair completion.
  • Follow up with vendors and club leadership on outstanding service requests.
  • Monitor preventive maintenance completion, identify recurring issues, and escalate critical repairs.
  • Prepare weekly and monthly reports covering audits, maintenance, work orders, procurement, and spending.
  • Identify locations requiring additional attention or support and provide market leadership with visibility into facility performance.
  • Coordinate vendor scheduling and support facility improvement projects and smaller capital initiatives.
  • Track project progress, timelines, and completion, ensuring work meets company expectations and standards.

Benefits

  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance
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