Facilities Operations Coordinator

Crunch Fitness - JFF North America•Mobile, AL

About The Position

The Facilities Operations Coordinator supports day-to-day facilities operations across assigned market locations. The role focuses on maintaining company standards, conducting monthly facility audits, managing parts ordering and procurement, monitoring maintenance activity, and delivering accurate reporting to market and facilities leadership. Its objective is to improve facility consistency, accountability, operational efficiency, and cost control. The position coordinates vendor scheduling and supports facility improvement projects and smaller capital initiatives, tracking progress, timelines, and completion to ensure work meets company expectations and standards. Frequent travel between assigned market locations is required. The role is full-time, salaried, and non-exempt.

Requirements

Strong organizational and administrative skills with keen attention to detail.
Proficiency in Microsoft Excel, reporting tools, and data management software.
Demonstrated experience with purchasing, procurement, or vendor coordination.
Ability to identify operational deficiencies and drive consistent follow-through.
Strong written and verbal communication skills.
Ability to manage multiple locations and competing priorities.
Ability to travel frequently between assigned market locations.
Ability to stand, walk, bend, reach, climb ladders, and move throughout facility locations during audits and inspections.
Ability to lift, carry, move, or position equipment, parts, or supplies weighing up to 50 pounds independently, and heavier items with assistance.
Comfort working in active fitness facility environments, including exposure to loud noises, active equipment, and varying indoor and outdoor temperatures during inspections.
Visual acuity to conduct detailed quality audits, inspect facility conditions, and review electronic records and reports.

Nice To Haves

Previous facilities management, maintenance, or multi-unit operations experience.

Responsibilities

Conduct monthly facility audits at each assigned location using established company standards.
Identify, document, and photograph deficiencies; communicate findings and track corrective actions.
Monitor outstanding deficiencies to ensure timely resolution.
Manage parts ordering for assigned locations, including fitness equipment and general facility needs.
Oversee market procurement using approved vendors and purchasing guidelines.
Obtain competitive pricing, monitor inventory, and identify cost-saving opportunities.
Monitor ServiceChannel activity, including open work orders, aging tickets, and repair completion.
Follow up with vendors and club leadership on outstanding service requests.
Monitor preventive maintenance completion, identify recurring issues, and escalate critical repairs.
Prepare weekly and monthly reports covering audits, maintenance, work orders, procurement, and spending.
Identify locations requiring additional attention or support.
Track corrective actions and provide market leadership visibility into facility performance.
Coordinate vendor scheduling and support facility improvement projects and smaller capital initiatives.
Track project progress, timelines, and completion, and ensure work meets company expectations and standards.
Meet performance expectations for audit completion, timely deficiency follow-up, accurate reporting, purchasing compliance, work-order turnaround, preventive maintenance compliance, and identification of maintenance cost savings.