IT and Facilities Coordinator

CSU Careers•Long Beach, CA

5d•Onsite

About The Position

The IT and Facilities Coordinator provides administrative support to the CHHS IT and Facilities units in areas including data entry, communications, scheduling, record keeping, financial administration, and personnel matters. The role supports both the CHHS IT Supervisor and the CHHS Facilities Lead and serves as a customer-service contact for faculty, staff, and students. The coordinator reconciles monthly IT and Facilities funds, maintains fund balances, prepares financial information, manages records and inventory, assists with room scheduling, and supports recruitment and related personnel processes. The position also helps coordinate communications and customer service between campus constituents and technical personnel. This is a temporary, one-year appointment with no permanent status granted; the assignment may end earlier.

Requirements

Equivalent to four years of administrative support experience.
Ability to communicate with an ethnically and culturally diverse campus community.
Ability to follow university policies, procedures, and guidelines, including those concerning safety, civility, information security, and non-discrimination.
Ability to contribute to a positive university experience for students and support the university's vision of excellence.
Ability to manage multiple priorities with strong organizational skills and sound judgment.

Nice To Haves

A bachelor's degree in a related field or comparable related experience.
General administrative experience, including purchasing and reconciliation.
Experience with PeopleSoft and SharePoint.
Valid California driver's license.

Responsibilities

Reconcile IT and Facilities funds monthly, report errors to the relevant leads, and maintain fund balances.
Provide financial reports and information to IT and Facilities leads as needed.
Serve as a liaison among staff, faculty, and IT technicians; answer phones and route group emails.
Resolve customer problems independently and identify appropriate resources.
Support the Facilities Lead and Lab Technicians with the Room Scheduling System, including allocating shared rooms and lab spaces for campus-wide use.
Maintain personnel, financial, IT Document Library, and physical inventory data in accordance with applicable CSULB and CHHS policies.
Provide administrative support for recruitment of student assistants and independent contractors in accordance with CSULB and CHHS policies and procedures.
Support administrative operations such as work orders, purchase requests, travel documentation, vendor processes, correspondence, meetings, mail, SharePoint and website content, and IT ticketing systems.
Organize and analyze data from IT ticketing systems and prepare reports to support trend evaluation and future planning.
Maintain departmental policies and procedures and provide training and guidance to staff and student assistants.
Oversee the IT Loaner Library and track equipment and software assets.
Support student assistant and independent contractor onboarding, off-boarding, and timekeeping.
Perform additional duties as assigned.

Benefits

Up to 24 vacation days per year, depending on employee group and length of service.
14 paid holidays.
12 sick days annually with unlimited accrual.
Medical, dental, and vision plans for eligible employees.
CalPERS defined benefit retirement plan and voluntary 403(b), 401(k), and 457 savings options.
Tuition fee waiver programs for eligible employees; dependent eligibility varies.
Employee Assistance Program counseling and support services.
Wellness programs.
Professional development opportunities.
Life, disability, and pet insurance options.