Coordinator, Facilities and Events

Towson University•Towson, MD

About The Position

The Coordinator, Facilities and Events manages scheduling and use of Campus Recreation facilities, event reservations, equipment and inventory, facility operations, personnel, budgets, and related assessment and administrative work. The position serves as the department’s primary administrator for 25Live and liaison to university constituents on facility scheduling and usage. It oversees reservation-related events from consultation and setup through breakdown and evaluation, and supports facility maintenance, inspections, risk management, emergency response, and Lost & Found procedures. The coordinator recruits, hires, trains, schedules, and supervises part-time facility operations employees; supports staff meetings and training; and manages disciplinary procedures and evaluations for assigned student staff. The position assists with budget preparation and monitoring, provides oversight of student payroll and operational expenses, and documents and reports event and facility revenue. It also collaborates on operational assessment and reporting, supports departmental reports, and serves on committees as assigned. The work schedule includes early mornings, evenings, and weekends as needed.

Requirements

  • Bachelor’s degree.
  • One year of work experience related to facility and/or event operations in campus recreation, parks and recreation, or athletics.
  • Current American Red Cross CPR/AED/First Aid for the Professional Rescuer certification, or ability to obtain it within 30 days of hire.
  • Ability to lift and carry 50 lbs.

Nice To Haves

  • Master’s degree in sport management, recreation, or a related field.
  • Two years of facility/event operations experience gained through a graduate assistantship.
  • Current CPR/AED and First Aid Instructor Certification, or ability to complete it within the first six months of employment.
  • Experience with facility scheduling, facility management, employee management, and reporting software platforms, including 25Live, Fusion, SubItUp, Connect2, or equivalent systems.
  • Experience hiring and/or supervising staff or a team.
  • Experience conducting workplace safety and/or customer service training.
  • Experience in facility/event management and scheduling multiple spaces and programs.

Responsibilities

  • Oversee and manage scheduling of all campus recreation facilities.
  • Serve as the department’s primary administrator for 25Live reservation software.
  • Serve as departmental liaison to university constituents regarding scheduling and use of Campus Recreation facilities.
  • Manage internal and external user reservations and provide on-site management or oversight of events, including pre-event consultation, setup, breakdown, and post-event evaluation.
  • Coordinate and build relationships with university constituents in relation to event management.
  • Manage inventory and maintenance of informal recreation equipment and maintain equipment inventory related to facility use and events.
  • Assist with facility maintenance walkthroughs, inspections, head counts, and work order submissions.
  • Oversee and uphold University Lost & Found procedures for items lost in Campus Recreation facility spaces.
  • Assist in developing and administering risk management procedures related to facility operations and emergency response.
  • Recruit, hire, train, schedule, and directly supervise part-time employees for facility operations.
  • Assist with developing and coordinating staff meetings, staff trainings, and risk management training for facility and event staff.
  • Manage disciplinary procedures for assigned student staff and complete student evaluations according to the established schedule.
  • Assist with preparation, forecasting, and monitoring of the annual budget.
  • Provide budgetary oversight for student payroll and operational expenses.
  • Report and document revenue from event reservations and facility usage, including invoicing, contracts, and reports.
  • Provide monthly and/or annual budget reports on reservations and event budgets to the departmental budget manager.
  • Collaborate with the Associate Director – Programs & Assessment on operational assessment data and reporting in accordance with departmental learning outcomes and divisional goals.
  • Provide information annually and as needed to support departmental reports.
  • Serve on university and department committees as assigned.
  • Perform other duties as assigned.
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